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Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
108
Downloads
652
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,746
Downloads
9,780
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,637
Downloads
15,718
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,598
Downloads
9,313
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
,March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,244
Downloads
3,480
Views
Citations
The Internal and External Resource Integration in Operation Process: A Case Study
(Articles)
Lan Wang
Journal of Service Science and Management
Vol.9 No.2
,April 6, 2016
DOI:
10.4236/jssm.2016.92016
2,510
Downloads
4,921
Views
Citations
Strategies Hospital Manager Use to Improve Customer Services
(Articles)
Delores J. Leonard
,
Charles Needham
Open Journal of Business and Management
Vol.8 No.2
,March 23, 2020
DOI:
10.4236/ojbm.2020.82051
1,400
Downloads
7,669
Views
Citations
Design of Enterprise Training Model Based on Dynamic Knowledge Creation
(Articles)
Minjing Xu
American Journal of Industrial and Business Management
Vol.9 No.9
,September 2, 2019
DOI:
10.4236/ajibm.2019.99115
949
Downloads
1,983
Views
Citations
Appropriation and Educational Uses of Mobile Phones by Students and Teachers at a Public University in Mexico
(Articles)
Javier Organista-Sandoval
,
Arturo Serrano-Santoyo
Creative Education
Vol.5 No.12
,June 26, 2014
DOI:
10.4236/ce.2014.512119
4,635
Downloads
6,060
Views
Citations
This article belongs to the Special Issue on
Adoption and Use of Technology in Education
The African Single Currency: Putting in Place the Missing Link for a Complete Regional Integration Scheme in Africa
(Articles)
Ibrahima Thione Diop
Modern Economy
Vol.6 No.10
,October 27, 2015
DOI:
10.4236/me.2015.610103
3,629
Downloads
4,326
Views
Citations
Indeterminate Forms
(Articles)
Dagnachew Jenber
Advances in Pure Mathematics
Vol.6 No.8
,July 25, 2016
DOI:
10.4236/apm.2016.68043
2,136
Downloads
3,736
Views
Citations
A Five-Year Review of Enhanced Learning through Integration: Anatomy and Clinical Practice
(Articles)
Melanie Hagen
,
Brian K. Cooke
,
Ashleigh Wright
,
Kyle E. Rarey
Creative Education
Vol.8 No.11
,September 19, 2017
DOI:
10.4236/ce.2017.811121
912
Downloads
1,995
Views
Citations
This article belongs to the Special Issue on
Medical Education and Training Research
Mathematical Modeling from Metacognitive Perspective Theory: A Review on STEM Integration Practices
(Articles)
Mohd Razip Bajuri
,
Siti Mistima Maat
,
Lilia Halim
Creative Education
Vol.9 No.14
,October 29, 2018
DOI:
10.4236/ce.2018.914161
1,107
Downloads
2,235
Views
Citations
This article belongs to the Special Issue on
Curriculum and Instruction
Leaders’ Personality in International Integration in Vietnam
(Articles)
Nguyen Hai Thanh
Open Journal of Leadership
Vol.8 No.2
,June 13, 2019
DOI:
10.4236/ojl.2019.82002
894
Downloads
2,454
Views
Citations
Determinants of the Access to Electricity: The Case of West African Power Pool Countries
(Articles)
Remy Tehero
Open Access Library Journal
Vol.8 No.4
,April 27, 2021
DOI:
10.4236/oalib.1107223
454
Downloads
1,310
Views
Citations
Improving the Contour Saliency by Tensor Superposition
(Articles)
Xiaofang Shao
Journal of Computer and Communications
Vol.9 No.11
,November 16, 2021
DOI:
10.4236/jcc.2021.911004
120
Downloads
422
Views
Citations
Holonic Production System to Obtain Flexibility for Customer Satisfaction
(Articles)
Gandolfo Dominici
Journal of Service Science and Management
Vol.1 No.3
,December 30, 2008
DOI:
10.4236/jssm.2008.13027
5,344
Downloads
10,127
Views
Citations
Service System Decoupling for Mass Customization: A Case Study in Catering Services
(Articles)
Jue CHEN
,
Yunhong HAO
Journal of Service Science and Management
Vol.2 No.4
,December 14, 2009
DOI:
10.4236/jssm.2009.24030
8,087
Downloads
13,919
Views
Citations
Mixed Channel Service Competition Based on Different Service Pattern in Software-as-a-Service
(Articles)
Haiqing Hu
,
Jianyuan Yan
iBusiness
Vol.4 No.1
,March 31, 2012
DOI:
10.4236/ib.2012.41008
4,071
Downloads
7,178
Views
Citations
Modeling the Customer Satisfaction Influence on the Long Term Sales: Example with Leading OTC Analgesics INN on National Market
(Articles)
Guenka Petrova
,
Nikolay Mateev
,
Dimitar Barumov
,
Lily Peikova
,
Maria Dimitrova
,
Manoela Manova
Modern Economy
Vol.4 No.9
,September 5, 2013
DOI:
10.4236/me.2013.49060
3,906
Downloads
6,220
Views
Citations
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