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Title
Abstract
Keywords
DOI
Author
Journal
Affiliation
ISSN
Subject
Expectations and Perspectives of Users with the Screening Program for Cervical Cancer
(Articles)
Gutiérrez Enríquez Sandra Olimpia
,
Gaytán Hernández Darío
,
Martínez Martínez Rosa Adriana
,
Gallegos García Verónica
,
Terán Figueroa Yolanda
Open Journal of Nursing
Vol.6 No.8
,August 24, 2016
DOI:
10.4236/ojn.2016.68060
1,450
Downloads
2,058
Views
Citations
An Assessment of Villagers’ Satisfaction with the Quality of Construction-Related Services Based on the SERVQUAL Model
(Articles)
Naser Shafieisabet
,
Behzad Doostisabzi
,
Shahryar Azharianfar
Current Urban Studies
Vol.5 No.1
,March 3, 2017
DOI:
10.4236/cus.2017.51002
1,785
Downloads
2,898
Views
Citations
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets
(Articles)
Mamoun Akroush
,
Ghazi Samawi
,
Majdy Zuriekat
,
Metri Mdanat
,
Israa Affara
,
Shuhd Dawood
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92021
534
Downloads
1,221
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences
(Articles)
Wan Peng
,
Mu Zhang
Journal of Service Science and Management
Vol.13 No.3
,June 16, 2020
DOI:
10.4236/jssm.2020.133035
786
Downloads
1,129
Views
Citations
This article belongs to the Special Issue on
Smart Service, Business and Information System
Evaluating Online Shopping Service Quality—SERVEGAL in Taiwan Tourism Industry
(Articles)
Meiling Wong
Open Journal of Social Sciences
Vol.2 No.9
,August 27, 2014
DOI:
10.4236/jss.2014.29036
4,632
Downloads
5,442
Views
Citations
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
,December 23, 2013
DOI:
10.4236/ajibm.2013.38079
7,286
Downloads
11,462
Views
Citations
Evidence Implementation Plan
(Articles)
Nader Saadeh
Journal of Service Science and Management
Vol.12 No.3
,April 2, 2019
DOI:
10.4236/jssm.2019.123021
472
Downloads
750
Views
Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru
(Articles)
Juan Inquilla-Mamani
,
Fermin F. Chaina-Chura
Open Access Library Journal
Vol.6 No.7
,July 5, 2019
DOI:
10.4236/oalib.1105467
221
Downloads
423
Views
Citations
Using Modified IPA to Improve Service Quality of Standard Hotel in Taiwan
(Articles)
Li-Hsing Ho
,
Shu-Yun Feng
,
Tieh-Min Yen
Journal of Service Science and Management
Vol.7 No.3
,June 25, 2014
DOI:
10.4236/jssm.2014.73020
4,671
Downloads
6,388
Views
Citations
A New Methodology for Customer Satisfaction Analysis: Taguchi’s Signal-to-Noise Ratio Approach
(Articles)
Li-Hsing Ho
,
Shu-Yun Feng
,
Tieh-Min Yen
Journal of Service Science and Management
Vol.7 No.3
,June 25, 2014
DOI:
10.4236/jssm.2014.73021
5,150
Downloads
7,115
Views
Citations
The Application of SERVQUAL Model to Construct Indicators for Improvement of Agricultural Products Exhibitions Service Quality
(Articles)
Wen-Chuan Chang
,
Anang Nur Ardiyanto
,
Ching-Wen Wu
,
Chun-Nan Lin
Open Access Library Journal
Vol.7 No.6
,June 19, 2020
DOI:
10.4236/oalib.1106490
258
Downloads
524
Views
Citations
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