School of Business Management, Shandong Technology and Business University, Yantai, China
School of Business Management, Shandong Technology and Business University, Yantai, China
School of Business Management, Shandong Technology and Business University, Yantai, China
School of Business Management, Shandong Technology and Business University, Yantai, China
Copyright © 2019 Yunxia Shi, Xinxin Bao, Ruonan Hu, Chunhao Ma et al. This is
an open access article distributed under the Creative Commons Attribution
License, which permits unrestricted use, distribution, and reproduction in any
medium, provided the original work is properly cited.
How to Cite this Article
Shi, Y. , Bao, X. , Hu, R. and Ma, C. (2019) The Effects of Local Residents’ Emotional Labor on Tourists’ Satisfaction—The Mediating Role of Tourism Experience.
Journal of Service Science and Management,
12, 790-801. doi:
10.4236/jssm.2019.127053.