Loss to Follow-Up among a Group of Patients with HIV and Severe Mental Illness in South Africa ()
1. Introduction
The introduction of highly-active antiretroviral therapy (HAART) in the mid-1990s dramatically altered the course of AIDS pandemic around the world [1] , allowing persons with HIV to live relatively disease-free lives as long as they are able to adhere to their antiretroviral regimens [2] . Although introduction of these medications into high-burden, resource-poor settings was slow to commence and has been inadequate to meet global needs [3] [4] , significant portions of populations around the world now have access to antiretroviral therapy (ART) [5] . Key to achieving good outcomes from ART is the ability to remain in medical care on a chronic, long-term basis [6] [7] .
The country of South Africa has a high HIV seroprevalence with an estimated 18% of the general population infected with HIV [8] [9] . One group which has been disproportionately affected is individuals with mental illness [10] . An estimated 26.5% of individuals with mental illness in South Africa have HIV [11] . Mental illness has been shown to increase the risk of acquiring HIV, and some studies have shown that persons with mental illness may have worse treatment outcomes [12] -[14] . Multiple factors associated with these poor outcomes have been described, including stigma [15] , increased barriers in accessing care, and poor insight and judgment associated with active mental illness [16] . Many of these issues can be alleviated through integrated care programs [17] [18] which have been highly successful in treating persons with HIV and severe mental illness [19] [20] . Even in the best programs, however, a substantial proportion of patients with HIV and mental illness are at risk for becoming “lost to follow up” [21] .
Once patients are lost to medical care, it is likely that they are no longer on ART [22] . This not only leads to poor clinical outcomes among such individuals but can also lead to the development of antiviral drug resistance and contribute to the ongoing spread of HIV in the community [23] [24] . Furthermore, since the initial ART regimen offers the best chance of viral suppression, immunologic recovery, and clinical stability, it is imperative that individuals be quickly integrated into a medical system that meets their needs [25] . This paper will describe the rate of and reasons for loss of follow-up among a population of patients with HIV and severe mental illness receiving care through an integrated program for persons with a dual diagnosis
2. Setting
This study took place at the Luthando Neuropsychiatric HIV Clinic in Soweto, Johannesburg, South Africa. The clinic was founded in 2008 as part of the Chris Hani Baragwanath Academic Hospital and serves the population of Soweto, a community in the southwestern part of Johannesburg with an estimated population of 3 million. The goal of the clinic is to provide a “one stop shop” for persons living with HIV and severe mental illness. Here, they receive integrated medical care for their HIV, opportunistic infections (including TB), and psychiatric disease. The clinic also offers group therapy, income generation groups, occupational therapy, and creative writing [26] . It currently serves a population of more than 1000 individuals and is staffed by 2 full-time and 2 part-time psychiatrists, 1 professional nurse, 1 enrolled nurse, and 2 administrative staff members. All patient records are maintained electronically, and include a large database capturing clinically relevant materials, such as loss of follow-up.
3. Methods
The study had two main components: 1) a retrospective data analysis of individuals identified as lost to follow up, and 2) tracing home visits. A retrospective analysis was conducted on patients entered into the database from July 2, 2010 through September 15, 2011. Patients discontinuing follow-up, defined as ≥6 months since last clinic visit, were identified and studied further. Baseline demographic and clinical characteristics were reviewed from available medical records.
The second part of the study consisted of interviews with patients who were identified as being lost to follow up in the database. Individuals were traced via a home visit using contact information listed in the clinic registry or patient’s medical record. Upon contact, an interview was conducted to determine the health status of the patient and reasons for loss of follow-up. During the study period 561 patients were entered into the database, of which 139 were identified as lost to follow up. Of these individuals, 48 were successfully traced and 36 agreed to be interviewed for the study (Figure 1). Interviews were conducted in the study participant’s native language using an open-ended interview guide.
Ethical approval for this study was provided by the Human Research Ethics Committee at University of Witswatersrand (Johannesburg, South Africa) and the Institutional Review Board at Case Western Reserve University (Cleveland, OH, USA).
4. Results
Of the 561 patients whose records were reviewed, 139 (24.8%) were identified as lost to follow up. Of those patients, 51 were excluded due to incomplete or unavailable medical records. From the remaining 88 patients, 48 home visits were successfully conducted. Among those individuals, 36 were traced alive, 9 deceased, and 3 missing. Of the 48 patients identified as lost to follow up and traced through home visits, 62.5% were female, mean age was 33 years, and median baseline CD4 count was 143 cells/μL. This was consistant with the loss of follow-up group as a whole, of which 64.8% were female with a mean age of 37.2 years. Additional demographic and clinical characteristics are described in Table 1.
Regarding the outcome evaluated at the home visits, 21 (43.8%) were not currently engaged in care; 12 (25.0%) had transferred care to another clinic; 9 (18.8%) were found deceased; 3 (6.2%) had relocated; and 3 (6.2%) were found to be missing. Among those patients not engaged in care, 4 were found to be acutely ill at the time of the home visit—demonstrating a severe exacerbation of their underlying mental illness and representing a potential harm to themselves. Measures were taken to transfer them to a hospital for additional evaluation and care. It was undetermined whether those who relocated were still engaged in care. Of those who had transferred care to a different clinic, the majority was reporting continuation of ART. The findings are summarized in Table 2.
Reasons for patients discontinuing follow-up, as collected during home visits, are shown in Table 3. Chief among these reasons was lack of transportation, distance from the clinic, and confusion regarding when to follow up.
Upon completion of the home visits patients were offered assistance reconnecting with the clinic if they were so inclined. Approximately 56% of the patients who had previously been lost to follow up and successfully traced through home visits returned to the clinic after participation in the study and have maintained engagement in care as of July 31, 2013.
5. Discussion
In this study, we characterized the patients lost to follow up in an urban psychiatric HIV clinic in a resourcelimited setting. Over a 14-month period, nearly 1 in 4 patients receiving care had discontinued follow-up. This proportion is consistent with “best case scenario” estimates in previous large systematic reviews on retention in care in sub-Saharan Africa [22] [27] [28] . However, the studies included in those reviews were conducted over longer periods of time and separated individuals whether they were on ART or had not yet qualified. Although the number is still concerning, it is encouraging that persons with HIV and severe mental illness can be retained in care at similar rates to populations without mental illness, provided their care takes place in an integrated setting.
In comparison, for persons with mental illness and without HIV, a study conducted at the Chris Hani Baragwanath Academic Hospital followed 217 patients with schizophrenia over a 10-year period. Of those patients, 64% did not adhere to their treatment and 62% of the study population had at least one relapse. Of those who were non-adherent to their medication, 80% had experienced a relapse [29] [30] . Interestingly, here, no integrated
aAge as of September 15, 2011.
care model was used and the study was conducted under routine outpatient circumstances. Other studies have shown that the medication compliance rate for non-psychiatric illness is 76%, while that for psychiatric illness is 58% [31] .
Tracing of patients discontinuing follow-up revealed that almost half of the individuals are not engaged in care, whereas one-quarter of patients have transferred their care to another clinic. This reaffirms that existing estimates of retention in care must be interpreted in light of specific contexts, definitions, and methods of ascertaining outcomes. Several of the reports on retention in care have been conducted from the perspective of the clinics—assuming that patients who are lost to follow up are no longer engaged in care. Our research demonstrated that a significant proportion of patients are still engaged in care and receiving ART, reflecting high mobility among HIV patients and ineffective health information systems that don’t allow patients to be tracked
Table 3. Reasons for not returning to care.
*Some patients reported multiple reasons.
from site to site over time.
Interviews among those persons who did default from care showed a number of interesting findings. Chief among these was the fact that lack of transportation was the main reason persons reported for not being able to stay engaged in clinical care. Other structural barriers to maintaining engaged in care included distance from the clinic, confusion regarding their follow-up date, shame due to lack of follow-up, and conflict with work or school schedule. Interestingly, reasons cited for defaulting treatment in other studies of mentally ill patients have focused more on intolerance of side effects, relationship issues, and poor insight into their illness [30] [31] .
Many programs aimed at improving retention in care often take an education-based approach [32] . This study suggests, however, that education about the importance of follow-up care may not be sufficient in and of itself to reduce loss of follow-up. Rather, programs must also address socioeconomic and structural barriers to staying in care in order to be successful. Addressing the financial burden of being engaged in care appears as an attractive target for intervention. Potential interventions include providing stipends or vouchers to patients to cover transportation costs, decentralization of services, or home-based care. Although not directly measured in this study, some patients who are unemployed do have access to pensions or disability grants. Therefore, further research is needed to address the total direct/indirect costs of being retained in care, and any availability of pensions, grants or supplementary income from partner/spouse or family.
6. Limitations
The study has multiple limitations. The first part of the study was a retrospective record review and subject to all the biases inherent in such methods. The second phase of the study collected data only on individuals who could be contacted and agreed to be in the study, and therefore cannot be generalized to the entire population who is lost to follow up. Also, reasons for being lost to follow up may differ among persons who could not be contacted or who refused to participate in the study. The study could have benefitted from a comparison between those lost to follow up and those retained in care, as well as a more complete characterization of those identified as lost to follow up, including further details on their history of mental illness. Due in part to human subjects restrictions in this vulnerable population and to problems with consistency in the larger clinic database, such comparisons were not possible. Future studies are being planned in this population to address these issues. Additionally, this study took place at an integrated clinic for persons with HIV and mental illness, and is thus not generalizable to populations with HIV and mental illness who do not receive integrated care. Finally, although not directly measured in our study, perceptions of stigma and associated discrimination relating to HIV, TB, and/or mental illness were highly suspected in our study population. There is strong evidence, including within South Africa that HIV/AIDS-related stigma serves as a major barrier to accessing prevention, care, and treatment services, including adherence to ART.
7. Conclusion
In spite of these limitations, this study has several important findings. First, tracing patients through home visits proved to be an effective means to confirm the magnitude of patients lost to follow up, ascertain their outcomes, and elucidate the reasons for discontinuing care, as well as reengage them in care. Second, persons with severe mental illness and HIV can indeed be successfully retained in care for their HIV and mental health. There should be an increase in funding and advocacy for this dually diagnosed population to be treated, especially in settings that offer integrated care. Finally, the reasons that persons gave for not being able to continue in medical care were largely related to transportation barriers. This demonstrates the need for comprehensive services—including addressing socioeconomic barriers to care—to be provided in order to improve retention in medical care and ensure that persons have the best possible chance to live healthy lives with HIV.
Author’s Contribution
TW, GJ, and JF planned the study and wrote the manuscript. BG and YJ contributed to the manuscript and the overall study design. TW carried out the interviews and did the data analysis
Acknowledgements
We would like to acknowledge the Bristol Myers Squibb Foundation and Secure the Future and the Anova Health Institute for their ongoing technical support. We would also like to thank Peggy Motaung and Nomvula Bike for their assistance with the translation and home visits.
NOTES

*Corresponding author.