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ISSN
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Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception
(Articles)
Hao Meng
,
Qun Xiao
,
Xueqian Dong
,
Xiaohui Lei
Journal of Service Science and Management
Vol.17 No.2
,April 28, 2024
DOI:
10.4236/jssm.2024.172007
31
Downloads
94
Views
Citations
Value Co-Creation Practices in Smart City Ecosystem
(Articles)
Marco Pellicano
,
Mario Calabrese
,
Francesca Loia
,
Gennaro Maione
Journal of Service Science and Management
Vol.12 No.1
,January 11, 2019
DOI:
10.4236/jssm.2019.121003
1,409
Downloads
3,957
Views
Citations
This article belongs to the Special Issue on
Business Models in Service Ecosystem Perspective
Co-Creation with Amateur Designers via Open Innovation
(Articles)
Joosung Lee
,
Ying Wang
American Journal of Industrial and Business Management
Vol.10 No.3
,March 12, 2020
DOI:
10.4236/ajibm.2020.103037
370
Downloads
1,140
Views
Citations
Supply Chain Differentiation: Background, Concept and Examples
(Articles)
Erik Hofmann
,
Stephan Knébel
Journal of Service Science and Management
Vol.9 No.2
,April 18, 2016
DOI:
10.4236/jssm.2016.92020
5,014
Downloads
14,396
Views
Citations
Open Educational Resources Development on Higher Education in a Collaborative Process of Co-Creation
(Articles)
Patrícia Lupion Torres
,
Danielle Cristine Boaron
,
Raquel Pasternak Glitz Kowalski
Creative Education
Vol.8 No.6
,May 17, 2017
DOI:
10.4236/ce.2017.86059
1,777
Downloads
4,298
Views
Citations
This article belongs to the Special Issue on
Collaborative and Group Learning Research
A Study on Customer Prosumption Concept and Its Impact on Enterprise Value Co-Creation
(Articles)
Jiamian Tian
,
Lei Shen
,
Ye Chen
Theoretical Economics Letters
Vol.7 No.7
,December 7, 2017
DOI:
10.4236/tel.2017.77138
1,057
Downloads
3,568
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Co-Creation in the Game Industry: A Case Study in a Brazilian Developer
(Articles)
Marcos Vinicius Cardoso
,
Huoston Rodrigues Batista
,
Ernani Marques da Silva
,
Marcos Antonio Gaspar
,
Ivanir Costa
,
Fábio Luís Falchi de Magalhães
Social Networking
Vol.7 No.1
,January 15, 2018
DOI:
10.4236/sn.2018.71005
1,099
Downloads
2,887
Views
Citations
Service Branding: A Perspective of Value Co-Creation Orientation
(Articles)
Tianze Li
,
Haiying Wei
Journal of Service Science and Management
Vol.11 No.2
,April 28, 2018
DOI:
10.4236/jssm.2018.112018
1,705
Downloads
14,479
Views
Citations
An Analysis of the Motivation of Customer Participation Value Co-Creation in the We-Media: A Study Based on Content Marketing
(Articles)
Xin Wu
,
Feiyan Liu
Open Journal of Business and Management
Vol.6 No.3
,July 30, 2018
DOI:
10.4236/ojbm.2018.63057
1,826
Downloads
4,258
Views
Citations
Innovation and Co-Creation Process within a Service Context: A Matter of Choice or Necessity?
(Articles)
John McManus
,
Barry Ardley
Open Journal of Business and Management
Vol.7 No.1
,November 22, 2018
DOI:
10.4236/ojbm.2019.71002
950
Downloads
2,493
Views
Citations
The Influencing Mechanism of Information Sharing Level and Inter-Firm Value Co-Creation: An Empirical Study Based on Synergy Effect
(Articles)
Qiang Liu
American Journal of Industrial and Business Management
Vol.9 No.4
,April 10, 2019
DOI:
10.4236/ajibm.2019.94055
688
Downloads
1,426
Views
Citations
Value Co-Creation: A Literature Review
(Articles)
Xiaonan Fan
,
Yuting Luo
Open Journal of Social Sciences
Vol.8 No.2
,February 24, 2020
DOI:
10.4236/jss.2020.82008
4,715
Downloads
11,160
Views
Citations
Value Co-Creation in Service Recovery: A Combination of Systematic Literature Review and Meta-Analytic Research
(Articles)
Mo Zhang
,
Shan Jin
Journal of Service Science and Management
Vol.13 No.2
,April 29, 2020
DOI:
10.4236/jssm.2020.132026
712
Downloads
2,015
Views
Citations
Co-Creation of a Working Model to Improve Sexual Health for Persons Living with Rheumatological Diseases
(Articles)
Kristina Areskoug-Josefsson
,
Sara Hjalmarsson
,
Mathilda Björk
,
Annette Sverker
Open Journal of Rheumatology and Autoimmune Diseases
Vol.10 No.3
,June 9, 2020
DOI:
10.4236/ojra.2020.103013
372
Downloads
1,226
Views
Citations
The Role of New Technologies in Value Co-Creation Processes: Healthcare Management and the National Health System as a System of Services
(Articles)
Armando Masucci
,
Antonietta Megaro
,
Carlo Alessandro Sirianni
Journal of Service Science and Management
Vol.14 No.2
,April 28, 2021
DOI:
10.4236/jssm.2021.142012
797
Downloads
2,428
Views
Citations
An Investigation of Rural Spatial Value Co-Creation Using Sociological Field Theory: A Case Study of Xiaozhou Village in Guangzhou
(Articles)
Liaoji Zheng
,
Yiyan Guo
,
Peng Zhang
,
Sanxi Li
,
Yan Tu
,
Yuan Lu
Sociology Mind
Vol.13 No.3
,June 30, 2023
DOI:
10.4236/sm.2023.133009
134
Downloads
429
Views
Citations
Collaborative Value Creation in City Image Communication from a New Media Perspective: A Case Study of "Zibo Barbecue"
(Articles)
Shuai Ma
,
Yanwei Huang
,
Anqi Pan
Open Journal of Business and Management
Vol.11 No.4
,July 14, 2023
DOI:
10.4236/ojbm.2023.114085
124
Downloads
573
Views
Citations
Building Cities of Semi Sovereigns: Boundaries of Citizens Co-Creation in Emerging Cities in Uganda
(Articles)
Stella B. Kyohairwe
,
Gerald K. Karyeija
,
Edgar K. Mwesigye
Current Urban Studies
Vol.12 No.1
,March 19, 2024
DOI:
10.4236/cus.2024.121003
57
Downloads
156
Views
Citations
The Advantages and Disadvantages of Machine Translation from the Perspective of Translation
(Articles)
Ying Peng
Open Access Library Journal
Vol.8 No.9
,September 29, 2021
DOI:
10.4236/oalib.1107639
486
Downloads
3,054
Views
Citations
Knowledge Space Concept and Its Application for Servitizing Manufacturing Industry
(Articles)
H. M. Belal
,
Kunio Shirahada
,
Michitaka Kosaka
Journal of Service Science and Management
Vol.5 No.2
,May 22, 2012
DOI:
10.4236/jssm.2012.52023
5,055
Downloads
9,755
Views
Citations
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