Special Issue on Service Innovation and Management

Service innovation is used to refer to many things. These include but not limited to: innovation in services; innovation in service processes; innovation in service firms, organizations, and industries.

In this special issue, we intend to invite front-line researchers and authors to submit original research and review articles on Service Innovation and Management. Potential topics include, but are not limited to:

• Innovation in service firms and organizations
• Business and entrepreneurship
• Leadership in service innovation
• Innovation & marketing management
• Service quality and customer loyalty
• Service innovation and design
• Service innovation and value creation
• Innovation in supply chain management
• Product innovation management
• Service innovation and information technology
• New service performance and development
• Co-creation

Authors should read over the journal’s For Authors carefully before submission. Prospective authors should submit an electronic copy of their complete manuscript through the journal’s Paper Submission System.

Please kindly notice that the “Special Issue” under your manuscript title is supposed to be specified and the research field “Special Issue – Service Innovation and Management” should be chosen during your submission.

According to the following timetable:

Guest Editor: Dr. Alessandro Magrini (University of Florence, Italy)

For publishing inquiries, please feel free to contact the Editorial Assistant at submission.entrance1@scirp.org

JSSM Editorial Office

jssm@scirp.org