TITLE:
Lower Levels of Organizational Commitment among Generation Y and Z Workers within the Scope of Central New York Hospitals and Higher Turnover Rates
AUTHORS:
Percy Davis, Charles Needham
KEYWORDS:
Servant Leadership, Transformational Leadership, Organizational Commitment, Individualism, Generation Y, Generation Z, Turnover Rate
JOURNAL NAME:
Open Journal of Business and Management,
Vol.11 No.5,
September
28,
2023
ABSTRACT: This research included examining the lower level of
organizational commitment among the Millennials (Generation Y) and Generation Z
Western populations within the scope of the Central New York healthcare
environment and its impact on turnover rates and organizational costs.
Individualism is prioritizing self-based needs over the needs of the community
and others. Moreover, individualism contributed to developing the Generation Y
and Z population perspective. Individuals born between 1981 and 2002 will be
the targeted age group of this research, because these Generation Y and Z population members are of traditional
occupational age. Furthermore, the scope of the research included the sample
age group within the scope of the Central New York healthcare environment. I
explored the impact of individualism on Generation Y and Z members in the
Central New York healthcare setting regarding their perception of the
organizational environment and the consequent influence on organizational
commitment levels. This foundational research highlighted that Generation Y and
Z members are becoming more individualistic or self-serving. Therefore,
modern-day Western organizational leaders must adopt a leadership approach that
complements the perspective of the Generation Y and Z generational members if
the leader desires to be successful in the modern-day organizational setting.
Transformational and servant-based leadership approaches can meet the
Generation Y and Z workforce’s needs while inspiring organizational commitment.