Login
Login
切换导航
Home
Articles
Journals
Books
News
About
Services
Submit
Home
Journal
Articles
Journals A-Z
Browse Subjects
Biomedical & Life Sci.
Business & Economics
Chemistry & Materials Sci.
Computer Sci. & Commun.
Earth & Environmental Sci.
Engineering
Medicine & Healthcare
Physics & Mathematics
Social Sci. & Humanities
Browse Subjects
Biomedical & Life Sciences
Business & Economics
Chemistry & Materials Science
Computer Science & Communications
Earth & Environmental Sciences
Engineering
Medicine & Healthcare
Physics & Mathematics
Social Sciences & Humanities
Publish with us
Paper Submission
Information for Authors
Peer-Review Resources
Open Special Issues
Open Access Statement
Frequently Asked Questions
Publish with us
Paper Submission
Information for Authors
Peer-Review Resources
Open Special Issues
Open Access Statement
Frequently Asked Questions
Follow SCIRP
Contact us
+1 323-425-8868
customer@scirp.org
+86 18163351462(WhatsApp)
1655362766
Paper Publishing WeChat
Complete Matching
Editorial Board
Show/Hide Options
Show/Hide Options
All
Title
Abstract
Keywords
DOI
Author
Journal
Affiliation
ISSN
Subject
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania
(Articles)
Liliane Pasape
Journal of Service Science and Management
Vol.15 No.4
,August 9, 2022
DOI:
10.4236/jssm.2022.154028
181
Downloads
1,275
Views
Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City
(Articles)
Vo Tan Phong
,
Vo Mai Duc Anh
Open Journal of Business and Management
Vol.11 No.5
,September 28, 2023
DOI:
10.4236/ojbm.2023.115145
153
Downloads
883
Views
Citations
Validating Customer Loyalty Model Using Structural Equation Modelling in a Kenyan Hospital
(Articles)
Mahuro G. Mbuthia
,
Egondi Thaddaeus
Open Access Library Journal
Vol.2 No.4
,April 1, 2015
DOI:
10.4236/oalib.1101213
1,407
Downloads
3,708
Views
Citations
The Trust in Online Shopping during COVID-19: Case Study from Kosovo
(Articles)
Abetare Prebreza
,
Blerona Shala
Open Access Library Journal
Vol.8 No.4
,April 30, 2021
DOI:
10.4236/oalib.1107288
859
Downloads
21,288
Views
Citations
RETRACTED:
The Influence Factors of Brand Loyalty: Mobile Phone Industry
(Articles)
Zyeinyelkhaan Khundyz
American Journal of Industrial and Business Management
Vol.8 No.6
,June 27, 2018
DOI:
10.4236/ajibm.2018.86108
1,731
Downloads
6,359
Views
Citations
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Chunhao Ma
,
Wenpei Wei
Journal of Service Science and Management
Vol.13 No.3
,June 10, 2020
DOI:
10.4236/jssm.2020.133033
609
Downloads
2,511
Views
Citations
The Mediating Role of Customer Trust on Customer Loyalty
(Articles)
Nha Nguyen
,
André Leclerc
,
Gaston LeBlanc
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61010
22,503
Downloads
42,585
Views
Citations
Empirical Study of Influential Factors of Online Customers’ Repurchase Intention
(Articles)
Yuping Li
iBusiness
Vol.8 No.3
,September 13, 2016
DOI:
10.4236/ib.2016.83006
3,630
Downloads
10,679
Views
Citations
Evaluation of E-Service Quality through Customer Satisfaction (a Case Study of FBR E-Taxation)
(Articles)
Madad Ali
,
Fahad Asmi
,
Md. Mashiur Rahman
,
Naveed Malik
,
Muhammad Salman Ahmad
Open Journal of Social Sciences
Vol.5 No.9
,September 21, 2017
DOI:
10.4236/jss.2017.59013
2,461
Downloads
11,287
Views
Citations
Service Failure, Psychological Contract Violation and Formation of Customer Relationship Crisis—An Empirical Research of the OCT Theme Park
(Articles)
Qian Xu
,
Kexiang Wu
Journal of Service Science and Management
Vol.11 No.4
,August 29, 2018
DOI:
10.4236/jssm.2018.114032
982
Downloads
2,270
Views
Citations
Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception
(Articles)
Hao Meng
,
Qun Xiao
,
Xueqian Dong
,
Xiaohui Lei
Journal of Service Science and Management
Vol.17 No.2
,April 28, 2024
DOI:
10.4236/jssm.2024.172007
11
Downloads
30
Views
Citations
Trust Maintenance and Trust Repair
(Articles)
Liangtie Dai
,
Yujie Wu
Psychology
Vol.6 No.6
,May 18, 2015
DOI:
10.4236/psych.2015.66075
5,495
Downloads
7,706
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
536
Downloads
3,390
Views
Citations
Forming Trust in E-Mentoring: A Research Agenda
(Articles)
Joanne D. Leck
,
Penny M. Wood
American Journal of Industrial and Business Management
Vol.3 No.1
,January 17, 2013
DOI:
10.4236/ajibm.2013.31013
7,262
Downloads
11,983
Views
Citations
Empirical Study on Trust Repair of Government in Public Crisis Event
(Articles)
Xiaobao Peng
,
Weiguang Gong
,
Mengling Peng
Open Journal of Business and Management
Vol.4 No.2
,April 29, 2016
DOI:
10.4236/ojbm.2016.42040
3,093
Downloads
4,708
Views
Citations
The Comparison of Trust Structure between Urban and Rural Residents in China
(Articles)
Guanqiong Yang
,
Shuxian Zeng
American Journal of Industrial and Business Management
Vol.6 No.5
,May 31, 2016
DOI:
10.4236/ajibm.2016.65062
1,780
Downloads
3,357
Views
Citations
An Evaluation Approach of Subjective Trust Based on Cloud Model
(Articles)
Shouxin Wang
,
Li Zhang
,
Na Ma
,
Shuai Wang
Journal of Software Engineering and Applications
Vol.1 No.1
,December 9, 2008
DOI:
10.4236/jsea.2008.11007
6,200
Downloads
12,268
Views
Citations
A Reputation-Based Multi-Agent Model for Network Resource Selection
(Articles)
Junfeng TIAN
,
Juan LI
,
Lidan YANG
Int'l J. of Communications, Network and System Sciences
Vol.2 No.8
,November 17, 2009
DOI:
10.4236/ijcns.2009.28089
4,651
Downloads
8,160
Views
Citations
The Effect of Online-to-Mobile Trust Transfer on the Foundation of Mobile Banking Trust
(Articles)
Bangjun Wang
,
Chu Shan
Communications and Network
Vol.5 No.1B
,May 12, 2014
DOI:
10.4236/cn.2013.51B025
4,780
Downloads
6,249
Views
Citations
The Influence of Political Trust and Social Trust on the Political Participation of Villagers: Based on the Empirical Analysis of 974 Samples in 10 Provinces
(Articles)
Ying Chen
Open Journal of Social Sciences
Vol.6 No.6
,June 29, 2018
DOI:
10.4236/jss.2018.66021
1,046
Downloads
2,975
Views
Citations
<
1
2
3
...
>
Follow SCIRP
Contact us
+1 323-425-8868
customer@scirp.org
+86 18163351462(WhatsApp)
1655362766
Paper Publishing WeChat
Free SCIRP Newsletters
Home
Journals A-Z
Subject
Books
Sitemap
Contact Us
About SCIRP
Publication Fees
For Authors
Peer-Review Issues
Special Issues
News
Service
Manuscript Tracking System
Subscription
Translation & Proofreading
FAQ
Volume & Issue
Policies
Open Access
Publication Ethics
Preservation
Retraction
Privacy Policy
Copyright © 2006-2024 Scientific Research Publishing Inc. All Rights Reserved.
Top