Loo, P. T., & Leung, R. (2016). A Service Failure Framework of Hotels in Taiwan: Adaptation of 7Ps Marketing Mix Elements. Journal of Vacation Marketing, 24, 79-100. https://journals.sagepub.com/doi/full/10.1177/1356766716682555 https://doi.org/10.1177/1356766716682555
has been cited by the following article:
Related Articles: