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Christiaans-Dingelhoff, I., Smits, M., Zwaan, L., Lubberding, S., van der, W.G. and Wagner, C. (2011) To What Extent Are Adverse Events Found in Patient Records Reported by Patients and Healthcare Professionals via Complaints, Claims and Incident Reports? BMC Health Services Research, 11, 49.
https://doi.org/10.1186/1472-6963-11-49

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