TITLE:
Towards Automated Assessment of Learning Management Systems in Higher Education Institutions in Zambia
AUTHORS:
Memory Mumbi, Mayumbo Nyirenda
KEYWORDS:
Learning Management Systems, Assessment Model, Technology Acceptance, Education Technology
JOURNAL NAME:
Open Journal of Applied Sciences,
Vol.14 No.5,
May
22,
2024
ABSTRACT: Zambia like any other country in most African regions is still grappling with the dynamics of harnessing technology for the betterment of Higher Education. The onset of the Covid 19 pandemic brought a test for the preparedness of the Zambian Higher Education Institutions (HEIs) in harnessing technology for pedagogical activities. As countries worldwide switched to electronic learning during the pandemic, the same could not be said for Zambian HEIs. Zambian HEIs struggled to conduct pedagogical activities on learning management platforms. This study investigated the factors affecting the implementation and assessment of learning Management systems in Zambia’s HEIs. With its focus on assessing: 1) system features, 2) compliance with regulatory standards, 3) quality of service and 4) technology acceptance as the four key assessment areas of an LMS, this article proposed a model for assessing learning management systems in Zambian HEIs. To test the proposed model, a software tool was also developed.