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Golnam, A., Viswanathan, V., Moser, C. I., Ritala, P., & Wegmann, A. (2014). Designing Value-Oriented Service Systems by Value Map. In B. Shishkov (Ed.), Business Modeling and Software Design: Third International Symposium, BMSD 2013 (pp. 150-173). Springer International Publishing.
https://doi.org/10.1007/978-3-319-06671-4_8

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