Ngoepe, M. (2004) Accountability, Transparency and Good Governance: The National Archives and Records Service in South Africa’s Role in Helping Government to Better Service Delivery to the South Africans. South Africa Press, Pretoria.

has been cited by the following article:

• TITLE: A Review of Records Management in Organisations

  AUTHORS: Ramatoulie Touray

  KEYWORDS: Records Management, Accountability and Transparency, Information, Organisation

  JOURNAL NAME: Open Access Library Journal, Vol.8 No.12, December 6, 2021

  ABSTRACT: The study highlights the importance of records management in organizations. Various scholars dwelled on the value of records management in organisations. As highlighted in this paper the importance of records management in today’s world cannot be overemphasised; records and information are the life blood of every organisation and the basis on which decisions are made. The poor management of records does not only hinder the development process of organisations but also leads to ineffectiveness and inefficiency in service delivery. Records, being personal or official, are very important in the life of an organisation. The success of any organisation depends on effective records management practice that ensures the right records are available at the right time for effective business operations. The need for proper records keeping is indisputable it is an ordinary and necessary component of virtually all business operations. Transparency and accountability can only be achieved if there is a policy that guides the management of records.