TITLE:
Training and Employee Performance in Microfinance Institutions of North-Kivu in the Democratic Republic of Congo
AUTHORS:
Kavugho Ngamuvyaki Neema
KEYWORDS:
Training, Employee Performance, Microfinance Institutions, North-Kivu
JOURNAL NAME:
Open Journal of Business and Management,
Vol.10 No.1,
December
30,
2021
ABSTRACT: The paper established the relationship between training (training needs,
training contents, training methods, training evaluation) and performance of
employees in Microfinance Institutions located in North-Kivu. Using Slovin’s
formula, a sample size of 110 was derived from the total research population of
152 employees in microfinance institutions. The purposive sampling technique
was used for this study. The tool used to collect data in this study was
questionnaire and reliability of the research instruments was ensured through
test and expert judgment respectively. The statistical tools used to analyze
data in this study were correlation analysis and multiple regression analysis
and these were done using SPSS (v.20). The results indicate that there is a positive relationship between
training needs assessment and employee performance in Microfinance Institutions
located in North-Kivu (r = 0.612; sig. = 0.000), that any variation in training contents will lead to
significant and positive variation in employee performance in Microfinance
Institutions situated in North-Kivu (r = 0.0544;
sig. = 0.000); that there is a positive relationship between training methods
and employee performance in Microfinance Institutions located in North-Kivu (r = 0.496;
sig. = 0.000) and that effectiveness in training evaluation positively and
significantly influences employee performance in Microfinance Institutions
situated in North-Kivu (r = 0.62; sig. = 0.000).