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Gibson, D. E., & Schroeder, S. (2002). Grinning, Frowning, and Emotionless: Agent Perceptions of Power and Their Effect on Felt and Displayed Emotions in Influence Attempts. In N. Ashkanasy, C. Hartel, & W. Zerbe (Eds.), Managing Emotions in the Workplace (pp. 184-211). Armonk, NY: M. E. Sharpe.
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