Customers Satisfaction on Robots, Artificial Intelligence and Service Automation (RAISA) in the Hotel Industry: A Comprehensive Review

Journals Menu

Follow SCIRP

ISSN Print: 2329-3284
ISSN Online: 2329-3292
www.scirp.org/journal/ojbm
E-mail: ojbm@scirp.org

"Customers Satisfaction on Robots, Artificial Intelligence and Service Automation (RAISA) in the Hotel Industry: A Comprehensive Review"
written by Fei Wu, Nadezda Sorokina, Eka Diraksa Putra,
published by Open Journal of Business and Management, Vol.11 No.3, 2023

has been cited by the following article(s):

[1]	Exploring the future of tourism: a qualitative study on the integration of robotics in North Cyprus hospitality and destination development
	Worldwide Hospitality and Tourism Themes, 2024

[2]	Evaluation of customer technology experience: The intermediary role of customer satisfaction and its impact on customer loyalty and word of mouth.
	International Journal for Tourism …, 2024

[3]	AI and Human Customer Service in Hotels
	2024

[4]	The impact of artificial intelligence implications on customer satisfaction: applied on the online banking sector in Egypt
	المجلة العلمية للدراسات …, 2023

[1]	Exploring the future of tourism: a qualitative study on the integration of robotics in North Cyprus hospitality and destination development Worldwide Hospitality and Tourism Themes, 2024 DOI:10.1108/WHATT-05-2024-0097

[2]	Improving Service Quality and Customer Engagement With Marketing Intelligence Advances in Marketing, Customer Relationship Management, and E-Services, 2024 DOI:10.4018/979-8-3693-6813-8.ch002

[3]	Tourism and Hospitality for Sustainable Development 2024 DOI:10.1007/978-3-031-63073-6_6

[4]	Exploring the future of tourism: a qualitative study on the integration of robotics in North Cyprus hospitality and destination development Worldwide Hospitality and Tourism Themes, 2024 DOI:10.1108/WHATT-05-2024-0097

Follow SCIRP