Article citationsMore>>
V. A. Zeithaml, L. L. Berry and A. Parasuraman, “The Behavior Consequences of Service Quality,” Journal of Marketing, Vol. 60, No. 2, 1996, pp. 31-46.
doi:10.2307/1251929
has been cited by the following article:
Related Articles:
-
Gisele Passaia, Márcia Margis-Pinheiro, Flavio Bello Fialho, Fernanda Sbeghen, Diogo Denardi Porto, Luís Fernando Revers
-
Maharavo Randrianarivony
-
Michael Puffer, Ole Kristian Berg, Sigurd Einum, Svein Jakob Saltveit, Torbjørn Forseth
-
Jun Sen, Norimoto Kokubun, Toshimichi Kamei, Kazushige Ohmori, Mitsuhiro Kishino, Tatsuki Kashiwagi, Masaaki Yokota, Norihito Doki
-
Zainab J. Sweah, Hadi S. Al-Lami, Athir M. Haddad