R. S. Kaplan and D. P. Norton, “Transforming the balanced scorecard from performance measurement to strategy,” Accounting Horizons, Vol. 15, No. 2, pp. 87–104, 2001. - References

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R. S. Kaplan and D. P. Norton, “Transforming the balanced scorecard from performance measurement to strategy,” Accounting Horizons, Vol. 15, No. 2, pp. 87–104, 2001.

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