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Washburn, D., Sindhu, U., Balaouras, S., Dines, R.A., Hayes, N.M. and Nelson, L.E. (2010) Helping CIOs Understand “Smart City” Initiatives: Defining the Smart City, Its Drivers, and the Role of the CIO. Forrester Research, Inc., Cambridge, MA.
http://public.dhe.ibm.com/partnerworld/pub/smb/smarterplan

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