Guillén Gestoso, C. and Guil Bozal, R. (2000) Psicologia del trabajo para relaciones laborales.
ABSTRACT: This article presents the results of the level of motivation and its impact on the performance of administrative workers of a university organization in the State of Morelos. Motivation is the impulses that give intensity, direction and effort to a person to achieve a goal. These impulses are affected by needs and desires, by skills, work knowledge, disposition, traits, emotions, moods, beliefs and values in the context of work, and determine behavior and performance. The study is quantitative-descriptive, field-based, and is supported theoretically under the guidance of Maslow, McGregor, Herzberg, McClelland, Vroom and of course the theory of Motivational and Hygiene Factors of Herzberg. They applied a total of 67 surveys. We conclude that the workers have a degree of dissatisfaction with regard to working conditions: lack of tools, resources and adequate equipment to carry out their work, facilities constantly adapted to carry out the work and not well distributed physically to work efficiently, ventilation conditions, cleanliness, poor hygiene, lighting and comfort.