Adoption of Electronic Supply Chain Management and E-Commerce by Small and Medium Enterprises and Their Performance: A Survey of SMEs in Pakistan

Shahzad Ahmad Khan, Yan Liang, Sumaira Shahzad

School of Economics and Management, China University of Geosciences, Wuhan, China.
School of Geographic Information System, China University of Geosciences, Wuhan, China.

DOI: 10.4236/ajibm.2014.49051                

Abstract

Adoption of E-Commerce and Electronic Supply Chain Management (E-SCM) by small and medium enterprises (SMEs) has developed a tremendous performance in business process. SMEs in Pakistan are trying to enhance their competences by adopting a new technology to enter into the global market. The survey was aimed to investigate the current status and future direction of the adoption and benefits of E-Commerce and E-SCM by small and medium enterprises in Pakistan. A mailed questionnaire survey was conducted to collect data from 210 SMEs as samples located in Karachi, Gujranwala and Faisalabad, Pakistan. The results suggest that E-Commerce and E-SCM adoption has a significant, positive influence on SMEs, who have significantly higher average sales growth rate, on-time order management and delivery process than non-adopters. The findings of this study can be useful for SMEs in general as a means of understanding how E-Commerce and E-SCM adoption positively affects the firm’s performance.

Keywords

E-Commerce, Small and Medium Enterprises, E-Supply Chain Management, Pakistan

Conflicts of Interest

The authors declare no conflicts of interest.

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