Case Study on Business Risk Management for Software Outsourcing Service Provider with ISM
Jiangping Wan, Dan Wan, Hui Zhang
DOI: 10.4236/ti.2010.14033   PDF    HTML     10,379 Downloads   18,575 Views   Citations


This paper identifies the risks of CN Group which is working at software outsourcing projects between HongKong and Guangdong, discovers the causal relationships among the risk factors, and constructs corresponding risk structure model with Interpretive Structural Modeling. Five original risk factors are identified, including contracts risk, requirements definition and change, lack of communication, political and legal environment differences, and exchange rate fluctuations. Finally, a risk management model of CN Group is put forward and three advices are proposed for software outsourcing business operation: project planning, project requirements, and communication.

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Wan, J. , Wan, D. and Zhang, H. (2010) Case Study on Business Risk Management for Software Outsourcing Service Provider with ISM. Technology and Investment, 1, 257-266. doi: 10.4236/ti.2010.14033.

Conflicts of Interest

The authors declare no conflicts of interest.


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