The patients’ opinion on the use of information  technologies at the Seskine Outpatient Clinic and “Centro poliklinika” Outpatient Clinic of the city of  Vilnius according to the age of patients

Jonas Kairys; Rimantas Stukas; Rasa Stundžienė; Kęstutis Štaras; Pranas Šerpytis; Rolandas Čepulis

doi:10.4236/ojpm.2013.39074

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Open Journal of Preventive Medicine > Vol.3 No.9, December 2013

The patients’ opinion on the use of information technologies at the Seskine Outpatient Clinic and “Centro poliklinika” Outpatient Clinic of the city of Vilnius according to the age of patients ()

Jonas Kairys, Rimantas Stukas, Rasa Stundžienė, Kęstutis Štaras, Pranas Šerpytis, Rolandas Čepulis

“Centro poliklinika” Outpatient Clinic, Vilnius, Lithuania;Mykolas Romeris University, Vilnius, Lithuania.
Faculty of Medicine, Vilnius University, Vilnius, Lithuania.
Faculty of Medicine, Vilnius University, Vilnius, Lithuania; ?e?kin? Outpatient Clinic, Vilnius, Lithuania.
Faculty of Medicine, Vilnius University, Vilnius, Lithuania; Vilnius University Hospital Santari?ki? Klinikos, Vilnius, Lithuania.

DOI: 10.4236/ojpm.2013.39074 PDF HTML XML 2,743 Downloads 3,954 Views Citations

Abstract

Objectives: The objective of this study is to assess patients’ opinion of the information technologies (IT) electronic registration systems at the “Centro poliklinika” and Seskine outpatient clinics in Vilnius City. Material and Methods: The survey was conducted in May-June, 2012. In the course of the primary survey, one questionnaire was handed out to one in tenth of the newly arrived patients. Total number of 650 questionnaires was distributed. 563 respondents participated in the survey (feedback rate—86.6%). Statistical analysis of data was performed by means of personal computer using SPSS software package. Results: 54.7% of respondents state that they make use of the possibility of online registration with the family doctor. 85.05% of respondents indicate that a doctor, when making the next appointment or referring to the medical specialist, registers a patient on site by means of computer. Upon arrival of a respondent to the reception desk of the medical establishment, 90.3% of respondents are registered by means of computer. 72.4% of respondents say that they have a choice to telephone and inquire about the time of visit if they have forgotten the visit time or lost the appointment sheet. Majority of respondents using the online registration option belong to the age group between 21 and 40 years—35.3%. Conclusions: Answers by the respondents and the breakdown between “Centro poliklinika” and Seskine outpatient clinics are very similar and no essential differences have been determined.

Keywords

Patients’ Opinion; Outpatient Health Care; E-Health; Population Age Groups

Share and Cite:

Kairys, J. , Stukas, R. , Stundžienė, R. , Štaras, K. , Šerpytis, P. and Čepulis, R. (2013) The patients’ opinion on the use of information technologies at the Seskine Outpatient Clinic and “Centro poliklinika” Outpatient Clinic of the city of Vilnius according to the age of patients. Open Journal of Preventive Medicine, 3, 551-560. doi: 10.4236/ojpm.2013.39074.

Conflicts of Interest

The authors declare no conflicts of interest.

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