Share This Article:

The Applied Sociology of Tourism. The Up Skills of the Facilitator in the Italian Hospitality Industry

Abstract Full-Text HTML Download Download as PDF (Size:136KB) PP. 1-12
DOI: 10.4236/aasoci.2013.31001    5,524 Downloads   8,887 Views   Citations
Author(s)    Leave a comment

ABSTRACT

The sociology of tourism can be considered applied sociology. Therefore, it is necessary to ascertain the up skills of the sociologist in the process of tourism planning. The present paper refers to the idea of philosophic practitioner as a theoretical model and considers the sociologist as a facilitator of local tourism development. To this purpose, I discuss some topics and working tools that can be used when the sociologist is asked to help local stakeholders create significant involvement of the local community. In particular, I propose some self-assessment tools to be included in a tourism process centred on local participation. The paper focuses on fundamental questions concerning the techniques of bottom up regulation and the techniques to facilitate the passage from individualism to collaborative marketing in order to attract visitors suitable to the destination. The discussions are based inductively on tourism economic policies initiated inItalyto create collaboration between local institutions and enterprises aimed at integrating local resources (accommodation structures, transport, gastronomy, art and archaeology, etc.) and creating districts or systems of Made inItalyhospitality. The results indicate the sociologist of tourism as a facilitator of the collaborative partnership in support of the destination management. Many difficulties in creating tourism districts or systems are due to the absence of this type of professional figure.


Conflicts of Interest

The authors declare no conflicts of interest.

Cite this paper

Costa, N. (2013). The Applied Sociology of Tourism. The Up Skills of the Facilitator in the Italian Hospitality Industry. Advances in Applied Sociology, 3, 1-12. doi: 10.4236/aasoci.2013.31001.

References

[1] Aas, C., Ladkin, A., & Fletcher, J. (2005). Stakeholder collaboration and heritage management. Annals of Tourism Research, 32, 28-48. doi:10.1016/j.annals.2004.04.005
[2] Adey, P. (2010). Mobility. London and New York: Routledge.
[3] Apostolopoulos, Y., Leivadi, S., & Yiannakis, A. (1996). The sociology of tourism. Theoretical and empirical investigations. New York: Routledge.
[4] Biork, P., & Virtanen, H. (2005). What tourism project managers need to know about co-operation facilitators. Scandinavian Journal of Hospitality and Tourism, 5, 212-230. doi:10.1080/15022250510014354
[5] Branwell, B., & Lane, B. (2000). Tourism collaboration and partnerships. Clevedon-Sydney: Channel View Publications.
[6] Ciapetti, L. (2010). Lo sviluppo locale. Bologna: Il Mulino.
[7] Cooper, C. (2006). Knowledge management and tourism. Annals of Tourism Research, 33, 47-64. doi:10.1016/j.annals.2005.04.005
[8] Costa, N. (2005). I professionisti dello sviluppo turistico locale. Milano: Hoepli.
[9] Costa, N. (2008). La città ospitale. Milano: B. Mondadori.
[10] Costa, N. (2009). Urban tourist system as Made in italian districts and the new international middle class of creative city users. In D. Diamantini, & G. Martinotti (Eds.), Urban civilization, from yesterday to the next day (pp. 371-393). Napoli: Scriptamanent.
[11] Costa, N., & Martinotti, G. (2003). Sociological theories of tourism and regulation theory. In L. M. Hoffman, S. Fainstein, & D. R. Judd (Eds.), Cities and visitors. Regulation people, markets and city space (pp. 53-71). Londra: Blackwell.
[12] Costa, N., & Testa, S. (2012). Web marketing e destinazione ospitale. Milano: McGraw-Hill.
[13] Dall’Ara, G., & Morandi, F. (2006). I sistemi turistici locali. Normativa, progetti e opportunità. Metelica (MC): Halley.
[14] Dann, G. M. S., & Liebman, P. G. (2009). The sociology of tourism. European origins and developments. Oxford: Emerald.
[15] Dasgupta, S., & Driskell, R. (2007). Discourse on applied sociology. London: Anthem Press.
[16] Davies, B. (2003). The role of quantitative and qualitative research in industrial studies of tourism. International Journal of Tourism Research, 5, 97-111. doi:10.1002/jtr.425
[17] De Blasio, G., & Lotti, F. (2008). La valutazione degli aiuti alle imprese. Bologna: Il Mulino.
[18] Della Corte, V. ( 2009). Imprese e sistemi turistici. Milano: Egea.
[19] Dematteis, G., & Governa, F. (2005). Territorialità, sviluppo locale, sostenibilità: il modello Slot. Milano: FrancoAngeli.
[20] Dredge, D. (2006a). Networks, conflict and collaborative communities. Journal of Sustainable Tourism, 14, 562-581. doi:10.2167/jost567.0
[21] Dredge, D. (2006b). Polity networks and local organisation of tourism. Tourism Management, 27, 269-280. doi:10.1016/j.tourman.2004.10.003
[22] Ejarque, J. (2009). Destination marketing. Milan: Hoepli.
[23] Florida, R. (2002). La nuova classe creative. Milan: Mondadori.
[24] Fyall, A., & Garrod, B. (2005). Tourism marketing. A collaborative approach. Channel View: Clevedon.
[25] Godfrey, K., & Clarke, J. (2002). Manuale di marketing territoriale per il turismo. Firenze: Le Monnier.
[26] Granovetter, M. (1998). La forza dei legami deboli e altri saggi. Napoli: Liguori.
[27] Gretzel, U., & Jamal, T. (2009). Conceptualizing the creative tourist class: technology, mobility and tourism experiences. Tourism Analysis, 14, 471-481.
[28] Guidicini, P., & Savelli, A. (1999). Strategie di comunità nel turismo Mediterraneo. Milano: FrancoAngeli.
[29] Hartmann, D. J., & Sonnad, S. R. (2007). The applied sociologist as craftsman. In S. Dasgupta, & R. Driskell (Eds.), Discourse on applied sociology (pp. 165-178). London: Anthem Press.
[30] Holden, A. (2005). Tourism studies and social sciences. London and New York: Routledge.
[31] Jones, D., Jurowski, C., & Uysal, M. (2000). Host community residents’ attitudes: A comparison of environmental viewpoints. International Journal of Hospitality and Tourism Research, 2, 174-189.
[32] Larsen, J., Urry, J., & Axhausen, K. W. (2007). Networks and tourism. Mobile social life. Annals of Tourism Research, 34, 244-262. doi:10.1016/j.annals.2006.08.002
[33] Lazzaretti, L., & Petrillo, C. S. (2006). Tourism local systems and networking. Oxford: Elsevier.
[34] Lopez-Cabrales, A., Perez-Luno, A., & Valle, C. R. (2009). Knowledge as a mediator between HRM practices and innovative activity. Human Resource Management, 48, 485-503. doi:10.1002/hrm.20295
[35] Martinotti, G. (1993). Metropoli. Bologna: Il Mulino.
[36] Mason, R., & Cheyne, J. (2000). Residents’ attitudes to proposed tourism development. Annals of Tourism Research, 27, 391-411. doi:10.1016/S0160-7383(99)00084-5
[37] Moscardo, G. (2008). Building community capacity for tourism development. Wallingford: CABI.
[38] Murphy, P. E. (1985). Tourism. A community approach. New York and London: Methuen.
[39] Naipaul, S., Wang, Y., & Okumus, F. (2009). Regional destination marketing: A collaborative approach. Journal of Travel & Tourism Marketing, 26, 462-481. doi:10.1080/10548400903162998
[40] Nash, D. (2007). The study of tourism. Anthropological and sociological beginnings. Oxford: Elsevier.
[41] Nunkoo, R., & Ramkissoon, H. (2007). Resident’s perceptions of the socio-cultural impact of tourism in Mauritius. Anatolia—An International Journal of Tourism and Hospitality Research, 18, 138-145.
[42] Nunkoo, R., & Ramkissoon, H. (2010). Modelling community support for a proposed integrated resort project. Journal of Sustainable Tourism, 18, 257-277. doi:10.1080/09669580903290991
[43] Pearce, Ph. L., Moscardo, G., & Ross, G. F. (1996). Tourism community relationships. Pergamon: Pearce, Moscardo and Ross.
[44] Pechlaner, H., & Weiermar, K. (2000). Fondamenti di marketing e gestione delle destinazioni turistiche. Milan: Touring Club Italiano.
[45] Pike, S. (2008). Destination marketing. An integrated marketing communication approach. Amsterdam-Tokyo: Elsevier/BH.
[46] Piselli, F., & Ramella, F. (2008). Patti sociali per lo sviluppo. Roma: Donzelli.
[47] Reid, D. G., Mair, H., & George, W. (2004). Community tourism planning: A self-assessment instrument. Annals of Tourism Research, 31, 623-639. doi:10.1016/j.annals.2004.01.007
[48] Riley, R. W., & Love, L. L. (2000). The state of qualitative tourism research. Annals of Tourism Research, 27, 164-187. doi:10.1016/S0160-7383(99)00068-7
[49] Ritchie, J. R. B., & Crouch, G. I. (2005). The competitive destination. A sustainable tourism perspective. Wallingford: CABI.
[50] Sacco, P. L., & Ferelli, G. (2003). I distretti culturali evoluti. Un nuovo modello di sviluppo locale. Bologna: Il Mulino.
[51] Sacco, P. L., & Tavani, B. G. (2005). Distretti culturali evoluti e valorizzazione del territorio. Global & Local Economic Review, 1, 5-17.
[52] Savelli, A. (2008). Spazio turistico e società globale. Milano: FrancoAngeli.
[53] Sciarelli, S. (2007). Il management dei sistemi turistici locali. Strategie e strumenti per la governance. Torino: Giappichelli.
[54] Sheller, M., & Urry, J. (2004). Tourism mobilities. Places to play, places in play. London and New York: Routledge.
[55] Stebbins, R. A. (2007). Serious leisure. New Brunswick: Transaction Publishers.
[56] Steele, S. F., & Price, J. (2008). Applied sociology. Terms, topics, tools and tasks. Belmont: Thompson Wadsworth.
[57] Stebbins, R. A. (2012). The idea of leisure. First principles. New Brunswick: Transaction Publishers.
[58] Tosun, C. (2002). Host perceptions of impacts: A comparative tourism study. Annals of Tourism Research, 29, 231-253. doi:10.1016/S0160-7383(01)00039-1
[59] Tovar, C., & Lockwood, M. (2008). Social impacts of tourism: An Australian regional case study. International Journal of Tourism Research, 10, 365-378. doi:10.1002/jtr.667
[60] Tribe, J. (2002). The philosophic practitioner. Annals of Tourism Research, 29, 338-357. doi:10.1016/S0160-7383(01)00038-X
[61] Tribe, J. (2009). Philosophcal issues in tourism. Bristol-Toronto: Channel View Publications.
[62] Trigilia, C. (2005). Sviluppo locale: Un progetto per l’Italia. Roma-Bari: Laterza.
[63] Urry, J. (1990). The tourist gaze. London: Sage.
[64] Urry, J. (2007). Mobilities. Cambridge: Polity.
[65] Valencia, J., & Crouch, G. I. (2008). Travel behavior in troubled times: The role of consumer self-confidence. Journal of Travel & Tourism Marketing, 28, 54-65.
[66] Watkins, M., & Bell, B. (2003). The experience of forming business relationships in tourism. International Journal of Tourism Research, 4, 15-28.
[67] Weaver, D. B. (2000). A broad context model of destinations. Development scenarios. Tourism Management, 21, 217-224.

  
comments powered by Disqus

Copyright © 2019 by authors and Scientific Research Publishing Inc.

Creative Commons License

This work and the related PDF file are licensed under a Creative Commons Attribution 4.0 International License.