Extracting Knowledge from On-Line Forums for Non-Obstructive Psychological Counseling Q&A System

Abstract

Psychological counseling Q&A system is enjoying a remarkable and increasing popularity in recent years. Knowledge base is the important component for such kind of systems, but it is difficult and time-consuming to construct the knowledge base manually. Fortunately, there emerges large number of Q&A pairs in many psychological counseling websites, which can provide good source enriching the knowledge base. This paper presents the method of knowledge extraction from psychological consulting Q&A pairs of on-line psychological counseling websites, which include keywords, semantic extension and word sequence. P-XML, which is the knowledge template based on XML, is also designed to store the knowledge. The extracted knowledge has been successfully used in our non-obstructive psychologycal counseling system, called P.A.L., and the experimental results also demonstrated the feasibility and effectiveness of our approach.

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Liu, Y. , Liu, M. , Lu, Z. and Song, M. (2012) Extracting Knowledge from On-Line Forums for Non-Obstructive Psychological Counseling Q&A System. International Journal of Intelligence Science, 2, 40-48. doi: 10.4236/ijis.2012.22006.

Conflicts of Interest

The authors declare no conflicts of interest.

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