The purpose of this study is to propose
blended training activities by applying the knowledge management techniques and
action learning into the training process. The proposed data are from study of
the theory, documents, surveys, problems, and needs in knowledge Management and
Action Learning to develop blended training techniques. The questionnaires were
answered by 261 respondents who are personnel development staffs experienced in
designing training courses, organizing these courses, and writing up training
projects for government units in Thailand. The process development was brought
to discussion with 5 field experts in distance learning, training,
instructional design and curriculum development, Educational Technology and
Communication, and organization development areas. The data were analyzedbyusing basic statistical techniques such as
frequency distribution, percentage, descriptive and open-ended surveys, brought
to analyze and categorize the information, then propose the findings. The key
findings show that organizing the blended training process consists of 3 steps:
pre-training, training, end-of-training. In each step, the blended activities,
traditional classroom training, online and E-Learning are used with knowledge
management activities and action learning. Then using technology to enhance
learning processes such as blogging, chat, discussion boards, e-mail,
E-learning courseware, and learning management systems.