Author(s)

Jieling Lu^1*, Guosheng Su^2*, Yuanying Mo^3#, Shiji Luo⁴, Lizhuang Lu⁴, Quanxin Wei⁴, Weiding Xu⁴, Aihong Zhao⁴, Xiaotao Wen⁴, Fengyun Deng⁴, Junhang Wei⁴

¹Baise Second People’s Hospital, Baise, China.
²People’s Hospital of Guangxi-ASEAN Economic and Technological Development Zone (Nanning Tenth People’s Hospital), Nanning, China.
³Baise Central Blood Station, Baise, China.
⁴Baise Hospital of Traditional Chinese Medicine, Baise, China.

Objective: This paper aims to construct a logistics safety guarantee management scheme for modern traditional Chinese medicine hospitals based on JCI standards, analyze its application effect, and provide a feasible path for improving the logistics safety management level of traditional Chinese medicine hospitals. Methods: The literature research method was used to deeply sort out the connotation of JCI standards and their application points in hospital logistics safety management. Taking Baise Hospital of Traditional Chinese Medicine as a specific case, methods such as on-site inspection and interviews were comprehensively adopted to collect the current situation data of hospital logistics safety management. Furthermore, a management scheme was constructed, covering system construction, procurement management, material management, equipment management, environmental health management, satisfaction management, work safety and emergency management, etc., and a scientific and reasonable assessment index system was set. Results: After the implementation of the new scheme, various logistics safety management indicators of the hospital were significantly optimized. The timeliness rate of material procurement increased from 72% to 90%, the inventory accuracy rate increased from 82% to 93%, the equipment intact rate increased from 80% to 92%, the timeliness rate of maintenance increased from 72% to 90%, the intact rate of fire safety facilities increased from 75% to 96%, the incidence of food hygiene and safety incidents decreased from 3 times a year to 0 times, the staff satisfaction increased from 75% to 90%, and the satisfaction of patients and their families increased from 72% to 88%. Conclusion: The management scheme based on JCI standards has a significant effect on improving the logistics safety guarantee management level of traditional Chinese medicine hospitals, has a high promotion value, and is expected to promote the logistics safety management of traditional Chinese medicine hospitals to a more scientific and efficient direction.

JCI Standards, Traditional Chinese Medicine Hospitals, Logistics Safety Guarantee, Management Scheme

Lu, J. , Su, G. , Mo, Y. , Luo, S. , Lu, L. , Wei, Q. , Xu, W. , Zhao, A. , Wen, X. , Deng, F. and Wei, J. (2025) Analysis on the Improvement and Application Effect of the Logistics Safety Guarantee Management Scheme in Modern Traditional Chinese Medicine Hospitals Based on JCI Standards. Journal of Service Science and Management, 18, 125-134. doi: 10.4236/jssm.2025.182009.