[1]
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Kualitas Pelayanan Terhadap Kepuasan Pasien Rawat Jalan Di Paviliun Kartika RSPAD Gatot Soebroto
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2022 |
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[2]
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Quality of LAPAN website as a medium for digital information of aeronautics and space dissemination in the era of industrial revolution 4.0
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AIP Conference …,
2021 |
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[3]
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ANALISIS KUALITAS PELAYANAN DENGAN KUADRAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN INDEKS POTENTIAL GAIN CUSTOMER VALUE …
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Proceedings …,
2021 |
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[4]
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Importance-Performance Analysis of Health Perception among Korean Adolescents during the COVID-19 Pandemic
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2021 |
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[5]
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Comparison of Health Awareness in South Korean Middle School Students According to Type of Online Physical Education Classes During the COVID-19 Pandemic
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2021 |
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[6]
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Quality of care and patient safety at healthcare institutions in Oman: quantitative study of the perspectives of patients and healthcare professionals
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Jabri, T Kvist, R Sund… - BMC health …,
2021 |
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[7]
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Relationships between logistics competency, career success and career satisfaction of logistics and supply chain professionals of 3PL providers in China
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2020 |
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[8]
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Evaluation of the Quality of Dental Treatment Based On Servqual Model Provided by Kerman Dental School in 2019-2020
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2020 |
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[9]
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ارزیابی کیفیت درمانهای دندانپزشکی طبق مدل سروکوال SERVQUAL)) در دانشکده دندانپزشکی کرمان در سال ۹۹-۱۳۹۸
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2020 |
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[10]
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Importance-performance analysis of product attributes using explainable deep neural network from online reviews
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2020 |
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[11]
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Comparative Assessment of Service Quality of IPT Modes in Urban India
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Civil Engineering and Architecture,
2020 |
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[12]
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How to enhance tourist perceptions of environmental issues through nature images: An importance-performance analysis
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2020 |
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[13]
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家庭医生签约服务质量评价的理论分析框架与研究展望
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2019 |
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[14]
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Using the importance-performance analysis to improve hospital information system attributes based on nurses' perceptions
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2019 |
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[15]
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KEPUASAN PASIEN TERHADAP PELAYANAN KESEHATAN DI PUSKESMAS BALONGSARI MENGGUNAKAN DIMENSI SERVICE QUALITY (SERVQUAL)
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2019 |
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[16]
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Statistical Analysis to Evaluate The Service Quality at Community Health Center in Padang, Indonesia
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2019 |
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[17]
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Analisis Perbedaan Persepsi Pengguna Terhadap Kinerja dan Kepentingan Penyelenggaraan LPSE LAPAN
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2019 |
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[18]
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An Importance Performance Analysis (IPA) of Tour Guide in Mainland China
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2018 |
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[19]
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PENERAPAN IMPORTANCE PERFORMANCE ANALYSIS UNTUK MENGUKUR INDEKS KEPUASAN HASIL DIKLAT BALAI DIKLAT KEAGAMAAN JAKARTA …
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2018 |
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[20]
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Assessment of hospital service quality parameters from patient, doctor and employees' perspectives
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Total Quality Management & Business Excellence,
2018 |
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[21]
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Qualidade de serviços em saúde: Uma avaliação em ambulatórios gerais de uma cidade localizada no sul do Brasil
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Revista de Estudos Sociais,
2018 |
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[22]
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Study on the Impact of Hot Spring Resort Hotel Attributes on Customer Satisfaction
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IOSR Journal Of Humanities And Social Science,
2018 |
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[23]
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New applications for importance-performance analysis (IPA) in higher education
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2017 |
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[24]
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Penerapan Importance Performance Analysis untuk Mengukur Indeks Kepuasan Hasil Diklat Balai Diklat Keagamaan Jakarta Tahun 2017
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2017 |
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[25]
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Aplikasi Importance Performance Analysis Untuk Perbaikan Kinerja Pengelolaan Penyediaan Air Minum Berkualitas (Studi Kasus Pdam Tirta Dharma)
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2017 |
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[26]
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Importance-Performance Analysis Sebagai Alat Evaluasi Kualitas Pelayanan Pendidikan Tinggi (Studi Kasus FIP Universitas Pendidikan Ganesha)
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2017 |
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[27]
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Quality of Hospital-Based Childbirth Services and Consumer Utilization Behaviour in the Denkyembour District of Eastern Region of Ghana
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2017 |
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[28]
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Satisfacción y percepción de calidad en el hospital nacional Luis N. Sáenz enero-mayo 2017
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2017 |
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[29]
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Measuring healthcare service quality from patients' perspective: using Fuzzy AHP application
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Total Quality Management & Business Excellence,
2017 |
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[30]
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Applying Importance-Performance Analysis to Identify Competitive Travel Attributes: An Application to Regional Destination Image in Thailand
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2017 |
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[31]
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The use of IPA in the analysis of customer satisfaction in the hotel industry
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2017 |
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[32]
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Analyse importance-performance dérivée et modèle diagonal dans une municipalité espagnole
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2017 |
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[33]
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New applications for importance-performance analysis (IPA) in higher education: Understanding student satisfaction
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Journal of Management Development,
2017 |
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[34]
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A Case Study of Using Importance-Agreement Analysis to Analyze Patient Safety Culture Based on the Safety Attitudes Questionnaire in Taiwan
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International Journal of Innovation, Management and Technology,
2016 |
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[35]
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Assessment of in-depth content coverage by Indian universities' websites: end users' expectations versus perceptions
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International Journal of Indian Culture and Business Management,
2016 |
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[36]
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PERFORMANCE BASED RANKING OF HEALTHCARE SERVICE PROVIDERS USING FUZZY AHP METHODOLOGY
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2016 |
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[37]
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Integration of IPA and QFD to assess the service quality and to identify after sales service strategies to improve customer satisfaction–a case study
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Production Planning & Control,
2016 |
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[38]
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Evaluating Service Quality from Patients' Perceptions: Application of Importance–performance Analysis Method
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Osong Public Health and Research Perspectives,
2016 |
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[39]
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A Longitudinal Study of Identifying Critical Factors of Patient Safety Culture in Taiwan
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Journal of Testing and Evaluation,
2016 |
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[40]
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Influencing factors on citizen safety perception: systems and broken windows theories
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International Review on Public and Nonprofit Marketing,
2016 |
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[41]
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Osong Public Health and Research Perspectives
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Osong Public Health and …,
2016 |
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[42]
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Patients versus healthcare providers' perceptions of quality of care
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2015 |
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[43]
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Traducción y adaptación transcultural de un cuestionario sobre la satisfacción del paciente con tratamiento de ortodoncia
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Dissertation,
2015 |
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[44]
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Service quality of Rural Accommodations in South Korea: The IPA
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2015 |
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[45]
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MEASUREMENT CUSTOMER SATISFACTION TOWARDKEUKEN #5 - THE CITY HALL FAIRGROUND CULINARY EVENT USINGIMPORTANCE – PERFORMANCE ANALYSIS (IPA)
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JOURNAL OF BUSINESS AND MANAGEMENT,
2015 |
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[46]
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Measurement Customer Satifaction Toward KEUKEN #5 - The City Hall Fairground Culinary Event Using Importance - Performance Analysis (IPA)
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Journal of Business and Management,
2015 |
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[47]
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Service quality of Rural Accommodations in South Korea
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Asia-Pacific Journal of Business & Commerce 아태경상저널,
2015 |
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[48]
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An Importance and Performance analysis of ASS attributes for home appliances manufacturing firms
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2015 |
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[49]
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Patients versus healthcare providers' perceptions of quality of care: Establishing the gaps for policy action
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Clinical Governance: An International Journal,
2015 |
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[50]
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Derived importance-performance analysis and diagonal model in a Spanish municipality
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International Review of Administrative Sciences,
2015 |
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[51]
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Expectativas y preferencias en la utilización de servicios en atención primaria
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NULL
2014 |
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[52]
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Factors critical to the success of Six-Sigma quality program and their influence on performance indicators in some of Lebanese hospitals
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Arab Economic and Business Journal,
2014 |
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[53]
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Derived Importance-Performance Analysis and Diagonal Model
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Available at SSRN 2385372,
2014 |
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[54]
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Innovative Evaluation and Management of the Medical Care Network in Taiwan
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International Journal of Innovation in Management,
2014 |
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[55]
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US winter migrants' park community attributes: An importance–performance analysis
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Tourism Management,
2014 |
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[56]
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An Importance-Performance Analysis of Human Factors for Patient Safety Management Strategy
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2014 |
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[57]
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APLIKASI IMPORTANCE PERFORMANCE ANALYSIS UNTUK PERBAIKAN KINERJA PENGELOLAAN PENYEDIAAN AIR MINUM BERKUALITAS (Studi Kasus …
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2014 |
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[58]
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整合 OWA, 模糊推論與 SIPA 分析探討服務品質績效-以台灣電信業為例
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2014 |
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[59]
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Medida de la importancia de las dimensiones de la satisfacción en la provisión de servicios de salud= Measurement of the importance of user satisfaction dimensions …
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2013 |
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[60]
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Customer service attributes and customer satisfaction in Taiwanese rural hotels
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ProQuest Dissertations Publishing,
2013 |
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[61]
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Customer service attributes and customer satisfaction in Taiwanese rural hotels.
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2013 |
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[62]
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Managing athletic department touch points
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2013 |
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[63]
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Importance-performance analysis of dental satisfaction among three ethnic groups in malaysia.
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Oral Health & Preventive Dentistry,
2013 |
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[64]
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Measurement of the importance of user satisfaction dimensions in healthcare provision
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Gaceta Sanitaria,
2013 |
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[65]
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Applying Importance-Performance Analysis for Improving Internal Marketing of Hospital Management in Taiwan
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International Business Research,
2013 |
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[66]
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Medida de la importancia de las dimensiones de la satisfacción en la provisión de servicios de salud
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Gaceta Sanitaria,
2013 |
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[67]
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Managing Athletic Department Touch Points: A Case Study of One Institution Using Importance-Performance Analysis
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Journal of Intercollegiate Sport,
2013 |
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[68]
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Applying IT governance balanced scorecard and importance-performance analysis for providing IT governance strategy in university
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Information Management & Computer Security,
2013 |
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[69]
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Importance-Performance Analysis of Dental Satisfaction Among Three Ethnic Groups in Malaysia
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Oral health & preventive dentistry, 2013,
2013 |
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[70]
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服務品質改善真的能帶來獲利? 投資改善服務品質之報酬率的評估
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品質學報,
2013 |
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[71]
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STUDI KOMPARASI IMPORTANCE-PERFORMANCE ANALYSIS RUMAH SAKIT PUBLIK DAN RUMAH SAKIT SWASTA
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S2 thesis, UAJY,
2012 |
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[72]
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鄉村地區高齡者健康資訊行為之研究
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臺灣大學生物產業傳播暨發展學研究所學位論文,
2012 |
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[73]
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Rastreio do Cancro da Mama no Concelho de Aveiro: do estudo dos fatores determinantes da ades?o às propostas educativas emergentes
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Thesis,
2012 |
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[74]
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Leadership and listening: the reception of user voice in today's public services
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Social Policy & Administration,
2011 |
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[75]
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Performance audit of a new hospital information system; Case study of the 3COH System at Ibn Sina Hospital OEB/Algeria
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