Journal of Service Science and Management

Journal of Service Science and Management

ISSN Print: 1940-9893
ISSN Online: 1940-9907
www.scirp.org/journal/jssm
E-mail: jssm@scirp.org
"An Empirical Study of Perceived Factors Affecting Customer Satisfaction to Re-Purchase Intention in Online Stores in China"
written by Shahzad Ahmad Khan, Yan Liang, Sumaira Shahzad,
published by Journal of Service Science and Management, Vol.8 No.3, 2015
has been cited by the following article(s):
  • Google Scholar
  • CrossRef
[1] Premium versus affordable clothing retailers: what are customer expectations for satisfaction and repurchase intentions?
2021
[2] Millennial Customers and Hangout Joints: An Empirical Study Using the Kano Quantitative Model
2021
[3] Factors Influencing the Adoption of Online Retail Shopping amongst the Internet Users in Buffalo City South Africa
2021
[4] The role of food apps servitization on repurchase intention: A study of FoodPanda
2021
[5] SEM: Artificial Neural Network-Based Research of Customer Satisfaction and Behavioral Customer Loyalty in Mobile Shopping–The Role of E-Service Quality and E …
2021
[6] Analysis of E-Commerce Adoption in Ulaanbaatar, Mongolia
2021
[7] DETERMINAN NIAT BELI ULANG DAN e-WORD OF MOUTH DALAM BERBELANJA ONLINE (STUDI PADA MARKETPLACE TOKOPEDIA)
2021
[8] ANALISIS SWITCH INTENTION PADA APLIKASI TAKSI ONLINE DI JABODETABEK
2021
[9] 基于 TRA 理论的旅游电商平台的消费者行为意愿研究
2020
[10] Determination of Consumers' Attitudes towards E-Commerce Sites According to Their Risk Avoidance Level1
2020
[11] Analisis Faktor-faktor yang Mempengaruhi Repurchase Intention Pelanggan pada Kedai Kopi Lokal
2020
[12] The Influence of Social Support on Customer Satisfaction Based on the Consumer Experience Theory
2020
[13] Influence of Convenience, Time-Savings, Price, and Product Variety on Amazon Prime Members and Non-Prime Shoppers' Online Apparel Purchase Intention
2020
[14] Factors influencing customer's consumer behaviour towards online shopping for consumer electronics in Gauteng, South Africa
2020
[15] A closer look at the Consumer Conformity in Industry 4.0: Purchase Intention redefined
2020
[16] Factors that positively influence e-commerce adoption among professionals in Surulere, Lagos, Nigeria
2020
[17] AN EMPIRICAL STUDY ON EFFECT OF BRANDS ON PRODUCT RETURNS
2020
[18] Determining The Factors Of Consumer's Attitudes And Its Influence On Continuous Usage Of Mobile Shopping Applications
2020
[19] Influence of Information Quality on Retailer Satisfaction through Supply Chain Flexibility and Supplier Relationship Management in the Retail Industry
2020
[20] An Empirical model of Satisfaction, trust, and Repurchase intention in online shopping
2020
[21] The effect of corporate bankruptcy reorganization on consumer behaviour
2020
[22] PENGARUH KUALITAS LAYANAN, PERCEIVED RISK TERHADAP KEPUASAN PENGGUNA DAN MINAT MEMBELI KEMBALI PADA TOKO ONLINE BUKALAPAK …
2020
[23] CÁC YẾU TỐ ẢNH HƯỞNG ĐẾN Ý ĐỊNH TIẾP TỤC SỬ DỤNG GAS PETROLIMEX CỦA NGƯỜI TIÊU DÙNG TẠI THÀNH PHỐ ĐÔNG HÀ
2020
[24] Integration of Supply Chain & ICT
2020
[25] Factors affecting e-logistics in Malaysia: the mediating role of trust
2020
[26] Customer Satisfaction in Online Shopping in Growing Markets: An Empirical Study
2020
[27] Online Shopping Characteristics and Their Influence on Female Buying Behavior: An Extension of the Theory of Planned Behavior
2020
[28] FAMILY BACKGROUND FACTORS AND ENTREPRENEURSHIP EDUCATION TOWARD ENTREPRENEURIAL INTENT THROUGH SELF EFFICACY
2020
[29] Factors Affecting on E-Logistic: Mediating Role of ICT & Technology Integration in Retail Supply Chain in Malaysia
2020
[30] The Forecasting Sales Volume and Satisfaction of Organic Products through Text Mining on Web Customer Reviews
2020
[31] EXPECTATIONS AND PERCEPTIONS TOWARDS ONLINE SHOPPING–A STUDY OF ONLINE SHOPPERS IN SELECT CITIES OF GUJARAT
2020
[32] Antecedents of Chinese millennial consumers' purchase intentions via following influencers' recommendations: the sports goods industry
2020
[33] HOW TRUST, RISK TOWARD ATTITUDE WHEN SHOPPING RETAIL ONLINE
2020
[34] Exploring Key Factors for Customer Satisfaction in Online Shopping: A Systematic Literature Review
2020
[35] The Relationship among Product Risk, Perceived Satisfaction and Purchase Intentions for Online Shopping
2020
[36] Antecedents That Influence the Intention to Use the Uber Mobile Application: Customer Perspectives in South Africa
2020
[37] Impact of E-Services Quality on E-Loyalty in Paltel E-Satisfaction as a Mediating Variable
2020
[38] THE INNOVATION OF BLOCKCHAIN TRANSPARENCY& TRACEABILITY IN LOGISTIC FOOD CHAIN
2020
[39] Factors Affecting Logistic Supply Chain Performance: Mediating Role of Block chain Adoption
2019
[40] Qualitative investigation into consumer motivations and attitudes towards research shopping in the georgian market
2019
[41] The factors influencing Chinese female fashion consumers' preference towards various shopping channels
2019
[42] Success Factors of Online Commodity Business in Bangladesh
Conference on “Global Business, Economics, Finance & Social Sciences (ICGBEFSS-19), 2019
[43] The opinion of post graduate students on effect of interrelationship among the perceptual components with reference to online shopping
2019
[44] CUSTOMER SATISFACTION AND REVERSE LOGISTICS IN E-COMMERCE: THE CASE OF KLANG VALLEY
9th International Conference on Operations and Supply Chain Management, 2019
[45] The impact of entertainment and social interaction with salespeople on mall shopper satisfaction
2019
[46] Understanding female consumers' intention to shop online
2019
[47] Factors Affecting Online Customer Satisfaction: The Sri Lankan Perspective
2019
[48] Boosting impulse buying behavior in marketing management: customer satisfaction perspective
2019
[49] Understanding female consumers' intention to shop online: The role of trust, convenience and customer service
2019
[50] Exploring Relationship between Individual Product Decision towards Customer Purchase Intention in Buying Eco-Green Product
International Tourism and Hospitality Journal, 2019
[51] Relationships between experiential risk, experiential benefits, experiential evaluation, experiential co-creation, experiential relationship quality, and future experiential …
2019
[52] Underwear Purchasing Behavior of Turkish Consumers and A Quality Function Deployment Application
2019
[53] A Comparative Study on Direct Bank Services between South Korea and China: Putting Emphasis on Service Convenience and Social Influence
2019
[54] Role of EWOM, Product Satisfaction, and Website Quality on Customer Repurchase Intention
2019
[55] The Impact of Perceived Return Policy and Perceived Quality to E-Customers Repurchase Intention of Online Store
2019
[56] Measuring e-commerce adoption behaviour among gen-Z in Jakarta, Indonesia
2019
[57] The Differences in Risk Perception between Millennials and Baby Boomers in Online Transactions
2019
[58] Türk Tüketicilerin İç Giysi Satın Alma Davranışları ve Kalite Fonksiyon Göçerimi Uygulaması https://doi. org/10.7216/1300759920192611406
2019
[59] The impact of entertainment and social interaction with salespeople on mall shopper satisfaction: The mediating role of emotional states
2019
[60] E-Ticarette Tüketicilerin Güvenlik ve Risk Algılarının Değerlendirilmesi
MANAS Sosyal Ara?t?rmalar Dergisi, 2019
[61] تاثیر توسعه داد و ستد‌های الکترونیک بر وفاداری الکترونیک مشتریان و قصد خرید مجدد‎
2019
[62] Consumer behaviour and online shopping: the study of online shopping adoption (with reference to Lucknow city)
2019
[63] An Empirical Research on Influence of Users' Using Willingness of Internet Rumor-refuting Platforms
2019
[64] The Impact of E-Exchange Development on Customers' E-Loyalty and Repurchase Intention
2019
[65] THE IMPACT OF PUSH & PULL FACTORS AND POLITICAL STABILITY ON DESTINATION IMAGE, TOURIST SATISFACTION AND THE INTENTION TO RE-VISIT …
2019
[66] A mediated model of E-WOM effects towards continuous use intention of social commerce
2019
[67] Factors Affecting Customer Loyalty in Online Retail Shopping Environment in Pakistan
2019
[68] AN EMPIRICAL STUDY ON CONSUMERS ATTITUDE TOWARDS PRODUCT RETURNS IN MOBILE PHONE INDUSTRY
2019
[69] Procurement practices and organizational performance of private universities in Greater Accra
2019
[70] Factors affecting consumer's purchase behavior on internet
2018
[71] Amity Journal of Marketing
2018
[72] The mediating effect of customer satisfaction in the predictive relation between celebrity advertising and purchase intentions; in telecom industry in Ghana …
2018
[73] Customer Satisfaction towards Online Banking With Reference To Greater Visakhapatnam City
International Journal of Management, Technology And Engineering, 2018
[74] Role of Sociability and Usability of Social Media on Consumer's Behavioral Outcome; Mediation Role of Consumer Perceived Value
2018
[75] ปัจจัย ที่ มี ผล ต่อ ความ ตั้งใจ ซื้อ สินค้า ออนไลน์ อย่าง ต่อ เนื่อง ของ ผู้ บริโภค กรณี ศึกษา เสื้อผ้า แฟชั่น
2018
[76] Service Bridge: Transboundary Impact Evaluation Method of Internet
2018
[77] What drives supportive intentions towards a dark tourism site?
International Journal of Tourism Research, 2018
[78] Behavioral customer loyalty in online shopping: the role of E-service quality and E-recovery
Journal of Theoretical and Applied Electronic Commerce Research, 2018
[79] The Mediating Effect of Customer Satisfaction in the Predictive Relation between Celebrity Advertising and Purchase Intentions in Telecom Industry in Ghana: University Students’Perspective
International Journal of Business and Management Invention (IJBMI), 2018
[80] Factors Affecting Intentions to Use Internet-Only Bank in South Korea: Implications of Service Convenience and Social Influence
2018
[81] ANALISIS PENGARUH E-COMMERCE SERVICE QUALITY DAN E-TRUST SERTA E-PRICE TERHADAP E-SATISFACTION DAN E-LOYALTY
Thesis, 2018
[82] The Mediating Effect of Customer Satisfaction in the Predictive Relation between Celebrity Advertising and Purchase Intentions in Telecom Industry in Ghana …
2018
[83] Determinants of e-logistic customer satisfaction: A mediating role of information and communication technology (ICT)
2018
[84] Kepuasan Wanita Berbelanja Produk Fashion Berdasarkan Cara Membeli
2017
[85] EMPIRICAL RESEARCH ON INFLUENCE FACTORS OF USER'S SATISFACTION OF MOBILE VIDEO APPLICATION
2017
[86] CONSUMERS'REPURCHASE INTENTION IN ONLINE GROCERY SHOPPING IN MALAYSIA
2017
[87] Influence of Perceived Risks on Consumers' Online Purchase Behaviour: A Study
International Journal of Sociotechnology and Knowledge Development (IJSKD), 2017
[88] CONSUMERS'INTENTION TO USE E-GROCERY IN KLANG VALLEY, MALAYSIA
E-JOURNAL OF THE SOCIAL SCIENCES RESEARCH, 2017
[89] The Influence of Marketing Mix and Perceived Risk Factors on Online Purchase Intentions
International Journal of Research in Business Studies and Management, 2017
[90] Consumer satisfaction in e-shopping: An overview
Indian Journal of Economics and Development, 2017
[91] Retail brand equity: moderating role of retail price deals on retail brand association and retail brand equity relationship
International Journal of Business Innovation and Research, 2017
[92] O Efeito da Recuperação Judicial no Comportamento do Consumidor
2017
[93] The Effectiveness of Corporate Policy on Job Satisfaction and Employee Performance
2017
[94] The Influence of Marketing Mix and Perceived Risk Factors on Online Purchase Intention
2017
[95] PURCHASING INTENTION OF ONLINE SHOPPER AT ZALORA INDONESIA (A STUDY CASE AMONG MILLENNIALS IN JAKARTA)
2016
[96] FACTORS INFLUENCING CUSTOMERS'REVISIT INTENTION AT ONLINE MARKETPLACE
2016
[97] Comparison of Classification Techniques for Feature Oriented Sentiment Analysis of Product Review Data
2016
[98] 消费者接受电子商务个性化推荐的感知维度及其影响研究
华北电力大学学报: 社会科学版, 2016
[99] Barriers to Online Shopping Among Generation X: A Malaysian Perspective
2016
[100] EMPIRICAL ANALYSIS OF FACTORS INFLUENCING THE ONLINE SHOPPING PHENOMENON: EVIDENCE FROM PAKISTAN
2016
[101] Online Shopping Behavior: A Study of Factors Influencing Consumer Satisfaction on Online viz-a-viz Conventional Store Shopping
Mobile Commerce: Concepts, Methodologies, Tools, and Applications, 2016
[102] An exploratory study on perceived risk, benefits, and online buying behavior from a cross-cultural perspective
ProQuest Dissertations Publishing, 2016
[103] A Review of Factors Affecting Online Buying Behavior
Apeejay Journal of Management and Technology, 2016
[104] Estimating delivery dates in fashion e-tail
2016
[105] FACTORS INFLUENCING INVESTOR'S SATISFACTION: AN EMPIRICAL STUDY ON ONLINE INVESTORS IN VISAKHAPATNAM CITY
2016
[106] Factors affecting consumer's purchase behaviour on internet
2015
[107] Perceived factors affecting customers attitudes toward electronic shopping: an empirical study
2015
[108] PERCEIVED FACTORS AFFECTING CUSTOMERS ATTITUDES TOWARD ELECTRONIC SHOPPING: AN EMPIRICAL STUDY.
International Journal of Economic Research, 2015
[109] A CONCEPTUAL FRAMEWORK FOR PERCEIVED RISK IN CONSUMER ONLINE SHOPPING.
Global Management Review, 2015
[110] Factors of Website Qualities to Improve E-loyalty among Consumers of Online Retailers
[111] Digital Marketing Collaboration and Online Consumer Shopping Behavior: A Synergistic Relationship between E-Retailers and Online Consumers in South …
[112] An Investigation of the Effect of Perceived Risk on Repurchase Intention in Online Vacation Purchases
[113] Customer Satisfaction towards Online Shopping
[114] سا نایزتطم دیزخ دصق ي یراتفر لیامت صیاشفا زب زثًم لماًع یسرزب سا ٌدافتسا اب اويزک طیازض رد یلیابًم یاَراک ي بسک یرياىف‎
Free SCIRP Newsletters
Copyright © 2006-2022 Scientific Research Publishing Inc. All Rights Reserved.
Top