Journal of Service Science and Management

Journal of Service Science and Management

ISSN Print: 1940-9893
ISSN Online: 1940-9907
www.scirp.org/journal/jssm
E-mail: jssm@scirp.org
"Using Modified IPA to Improve Service Quality of Standard Hotel in Taiwan"
written by Li-Hsing Ho, Shu-Yun Feng, Tieh-Min Yen,
published by Journal of Service Science and Management, Vol.7 No.3, 2014
has been cited by the following article(s):
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[8] An Assessment of Hotel Guests' Perceptions of Preventive Safety Measures in the Era of COVID-19
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[9] Analysis of Mentors' Roles using IPA in the Workplace Mentoring: From the Perspective of Mentors and Mentees
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[10] Application of Pineapple Leaves as Adsorbents for Removal of Rose Bengal from Wastewater: Process Optimization Operating Face-Centered Central Composite …
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[12] Comparative Assessment of Service Quality of IPT Modes in Urban India
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[13] IMPORTANCE-RESPONSIBILITY COMPARISON OF TOURISTS'ACTIONS: A HOST PERSPECTIVE
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[14] Türkiye turizm stratejisi'nde (2023) teşvik edilen ekoturizme katılan yerli turistlerin destinasyon hizmet kalitesine yönelik değerlendirilmeleri (Doğu Karadeniz bölgesi …
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[17] New applications for importance-performance analysis (IPA) in higher education
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[18] Assessing service quality of online bill payment system using extended SERVQUAL model (SERVQUAL-Butterfly model): A case study of Dhaka electric …
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[19] Box–Cox Transformation in Big Data
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[20] An IPA analysis of green hoteliers' perceptions-a case study of English hotels
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[21] New applications for importance-performance analysis (IPA) in higher education: Understanding student satisfaction
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[22] Assessing service quality of online bill payment system using extended SERVQUAL model (SERVQUAL-Butterfly model): A case study of Dhaka electric supply company limited (DESCO), Bangladesh
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[23] The use of IPA in the analysis of customer satisfaction in the hotel industry
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[24] 체험경제 관점에 의한 중요도-성취도 분석의 방법론적 비교
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[25] An Importance Performance Analysis of smartphone applications for hotel chains
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[26] Leveraging Service Quality of Resorts and Hotels in Luang Prabang by Integrating SERVQUAL and Kano's Model.
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[27] Утицај интернет дистрибутивних система и друштвених мрежа на промоцију, продају и квалитет услуга хотела са 4 и 5 звездица у Србији
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[28] A qualidade do serviço nos hostels de Lisboa: impacto na satisfação e lealdade dos hóspedes
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[29] 서비스 질 향상을 위한 한옥호텔 객실공간의 사용자 평가
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[30] Assessment of organisational performance of environmental audits in the aerospace industrial company
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[31] Modelling Importance Performance Analysis (IPA) to improve service quality of luxury hotels
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[32] Usulan Perbaikan Pelayanan Bengkel Nissan Halim dengan Metode Servqual, IPA, dan Qfd
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