Journal of Service Science and Management

Journal of Service Science and Management

ISSN Print: 1940-9893
ISSN Online: 1940-9907
www.scirp.org/journal/jssm
E-mail: jssm@scirp.org
"The Mediating Role of Customer Trust on Customer Loyalty"
written by Nha Nguyen, André Leclerc, Gaston LeBlanc,
published by Journal of Service Science and Management, Vol.6 No.1, 2013
has been cited by the following article(s):
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[206] Female online shoppers
2015
[207] Perceptions on the Use of Social Media in the Banking Industry
2015
[208] Efek Mediasi Customer Trust atas Pengaruh Word of Mouth, Perceived Quality, Brand Image terhdap Purchase Intention
2015
[209] Impact of Brand Reputation on Attitudinal Loyalty and Behavioral Loyalty with Brand Trust as Mediating Variable
Research Journal of Social Science & Management, 2015
[210] The effect of self-efficacy, role clarity, and trust on customer well-being and loyalty through value co-creation: the case of fitness centres
2015
[211] Exploring the Impact of Brand Equity, Corporate Reputation, and Product Quality on Customer Loyalty toward a National Newspaper in Surabaya
iBuss Management, 2014
[212] Customer Commitment as a Mediating Variable between Corporate Brand Image and Customer Loyalty
YT Tu, C Liu, Y Chang - ifrnd.org, 2014
[213] Aviação comercial: tendências e satisfação dos passageiros
2014
[214] El papel de la confianza, la imagen y los valores compartidos en la creación de valor y lealtad: aplicación a la relación egresado-universidad
Revista Espa?ola de Investigación …, 2014
[215] Product quality vs service quality in the mobile industry: Is there a dominant driver of customer intention to switch providers?
Operations Management Research, 2014
[216] Analyzing customer winning attitude on loyalty, brand and price with mobile telecommunication industry in Madurai region
EXCEL International Journal of Multidisciplinary Management Studies, 2014
[217] The Role of Brand Trust in Customer Retention through Product Quality
2014
[218] 消费者网上购买食品感知风险, 信任与忠诚研究: 文献综述与展望
南方农村, 2014
[219] Os determinantes da fidelização a páginas de lojas de artigis de bebé nas redes sociais
2013
[220] Modeling the Customer Satisfaction Influence on the Long Term Sales: Example with Leading OTC Analgesics INN on National Market
Modern Economy, 2013
[221] A Framework for Customer Trust Measurement
2013
[222] Revista Española de Investigación de Marketing ESIC
2013
[223] 5.1 Simpulan
2013
[224] Advances in Business, Management and Entrepreneurship
[225] Strategic Communication of Corporate Social Responsibility Activities in Strengthening Customer Based-Organizational Reputation: Evidence from Jordanian …
[226] UNDERSTANDING THE INFLUENCE OF MEDIA RICHNESS IN DEVELOPING CUSTOMER TRUST, COMMITMENT AND LOYALTY
[227] Determinants of Customer Trust on Brand Loyalty of Motor Dealers: A Case of Eldoret Town, Uasin Gishu County
[228] FACULDADE MERIDIONAL–IMED ESCOLA DE ADMINISTRAÇÃO PROGRAMA DE PÓS-GRADUAÇÃO EM ADMINISTRAÇÃO MESTRADO EM …
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