"Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh"
written by Abbas N. Albarq,
published by American Journal of Industrial and Business Management, Vol.3 No.8, 2013
has been cited by the following article(s):
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[25] FEMALE-OWNED MICRO-ENTERPRISES AND QUALITY OF SERVICES OF" SUSU COLLECTORS": A PERCEPTUAL PERSPECTIVE
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[27] UTJECAJ PERCIPIRANE KVALITETE NA ZADOVOLJSTVO I LOJALNOST KLIJENATA BANAKA
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[30] Electronic–Banking and Customer Satisfaction in Greece. The Case of Piraeus Bank
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[31] Service Quality and Servqual Model: A Reappraisal
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[32] An Investigation on the Effects of Mobile Banking Services on Service Quality among United States International University Students
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[33] Impact of Strategic Sourcing on Customer Satisfaction: An Empirical study
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[34] The Level of Service Quality Dimensions of the Banking System in Jeddah, Saudi Arabia
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[35] Human Resource Strategies as a Mediator between Leadership and Organizational Performance
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[36] Barriers to TQM Implementation within a Private Medical Services Organizations in Saudi Arabia
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[39] The Effect of Transformational Leadership, Organizational Learning Capabilities and Innovation on Competitive..
[40] TRANSPARENCY OF COOPERATIVE MANAGEMENT REPORT AS A PART OF SERVICE QUALITY IN IMPROVING MEMBERS'SATISFACTION AND …