An Investigation of the Correlation among the Technology Mode, Service Evidence and Service Quality from a Customer Perspective

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ISSN Print: 2329-3284
ISSN Online: 2329-3292
www.scirp.org/journal/ojbm
E-mail: ojbm@scirp.org

"An Investigation of the Correlation among the Technology Mode, Service Evidence and Service Quality from a Customer Perspective"
written by Chu Ching Wang, Ming Chao Chen, Tsai Chueh Hsien,
published by Open Journal of Business and Management, Vol.1 No.2, 2013

has been cited by the following article(s):

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[2]	USULAN PERBAIKAN KUALITAS LAYANAN DENGAN MENGGUNAKAN METODE KANO-TRIZ (STUDI KASUS PADA BANDARA UDARA JUANDA TERMINAL 1)
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[3]	An analysis on the marketing of engineering services for the cement manufacturing industry in Sub-Saharan Africa
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[4]	A visual process model for improved technology-based service design
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[5]	Blueprinting for Technology-Based Service: Decoupling of Physical-Virtual Layers
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[1]	A systematic review of AI technology-based service encounters: Implications for hospitality and tourism operations International Journal of Hospitality Management, 2021 DOI:10.1016/j.ijhm.2021.102930

[2]	A systematic review of AI technology-based service encounters: Implications for hospitality and tourism operations International Journal of Hospitality Management, 2021 DOI:10.1016/j.ijhm.2021.102930

[3]	A systematic review of AI technology-based service encounters: Implications for hospitality and tourism operations International Journal of Hospitality Management, 2021 DOI:10.1016/j.ijhm.2021.102930

[4]	A systematic review of AI technology-based service encounters: Implications for hospitality and tourism operations International Journal of Hospitality Management, 2021 DOI:10.1016/j.ijhm.2021.102930

[5]	Digital Enterprise Design & Management Advances in Intelligent Systems and Computing, 2014 DOI:10.1007/978-3-319-04313-5_7

[6]	Digital Enterprise Design & Management Advances in Intelligent Systems and Computing, 2014 DOI:10.1007/978-3-319-04313-5_7

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