Journal of Service Science and Management
Vol.6 No.1(2013), Paper ID 28956, 16
pages
DOI:10.4236/jssm.2013.61009
An Empirical Evaluation of the ISO 9001 Quality Management Systems for Certified Work Organizations in Kuwait as Benchmarked against Analogous Swedish Organizations
Salah Alolayan, Saleem Hashmi, Bekir Yilbas, Hosny Hamdy
School of Mechanical and Manufacturing Engineering, Dublin City University, Dublin, Ireland;
School of Mechanical and Manufacturing Engineering, Dublin City University, Dublin, Ireland;
Mechanical Engineering Depart- ment, King Fahd University of Petroleum and Minerals, Dhahran, KSA;
Department of Quantitative Methods & Information Sys- tems, Kuwait University, Kuwait City, Kuwait.
Copyright © 2013 Salah Alolayan, Saleem Hashmi, Bekir Yilbas, Hosny Hamdy et al. This is
an open access article distributed under the Creative Commons Attribution
License, which permits unrestricted use, distribution, and reproduction in any
medium, provided the original work is properly cited.
How to Cite this Article
S. Alolayan, S. Hashmi, B. Yilbas and H. Hamdy, "An Empirical Evaluation of the ISO 9001 Quality Management Systems for Certified Work Organizations in Kuwait as Benchmarked against Analogous Swedish Organizations,"
Journal of Service Science and Management, Vol. 6 No. 1, 2013, pp. 80-95. doi:
10.4236/jssm.2013.61009.