Customer Retention - Articles - Scientific Research Publishing

Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited (Articles)

Emmanuel Sena Gohoho, Michael Kwasi Dzikunu, Amewu Attah, Alfred Ofori-Abebrese

Open Journal of Social Sciences Vol.10 No.6，June 16, 2022

DOI: 10.4236/jss.2022.106002 349 Downloads 2,029 Views Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City (Articles)

Vo Tan Phong, Vo Mai Duc Anh

Open Journal of Business and Management Vol.11 No.5，September 28, 2023

DOI: 10.4236/ojbm.2023.115145 454 Downloads 2,491 Views Citations
A Survey and Research on Woolworths Customer Satisfaction (Articles)

Yining Wang

American Journal of Industrial and Business Management Vol.12 No.5，May 27, 2022

DOI: 10.4236/ajibm.2022.125052 1,272 Downloads 12,837 Views Citations
Suitability of Soil Water Retention Characteristic Models (SWRC) in Regions and Soil Depth (Articles)

Vitalis K. Too, Christian T. Omuto, Elijah K. Biamah, John P. O. Obiero

Journal of Water Resource and Protection Vol.11 No.6，June 26, 2019

DOI: 10.4236/jwarp.2019.116044 821 Downloads 2,000 Views Citations
Review of Soil Water Retention Characteristic (SWRC) Models between Saturation and Oven Dryness (Articles)

Vitalis K. Too, Christian T. Omuto, Elijah K. Biamah, John P. Obiero

Open Journal of Modern Hydrology Vol.4 No.4，October 21, 2014

DOI: 10.4236/ojmh.2014.44017 8,426 Downloads 10,935 Views Citations
Biochar Source and Application Rate Effects on Soil Water Retention Determined Using Wetting Curves (Articles)

Katy E. Brantley, Kristofor R. Brye, Mary C. Savin, David E. Longer

Open Journal of Soil Science Vol.5 No.1，January 8, 2015

DOI: 10.4236/ojss.2015.51001 7,079 Downloads 11,254 Views Citations
Long-Term Effects of Alternative Residue Management Practices on Soil Water Retention in a Wheat-Soybean, Double-Crop System in Eastern Arkansas (Articles)

Ryan Norman, Kristofor R. Brye, Edward E. Gbur, Pengyin Chen, John Rupe

Open Journal of Soil Science Vol.5 No.9，September 15, 2015

DOI: 10.4236/ojss.2015.59020 4,262 Downloads 5,408 Views Citations
Suprapubic Cystostomy at Urological Emergency Unit of CHU-YO, Ouagadougou, Burkina Faso: Indications, Technique and Complications (Articles)

Barnabé Zango, Fasnéwindé A. Kaboré, Moussa Kaboré, Brahima Kirakoya, Bienvenue D. Ky, Boukary Kabré, Clôtaire Alexis Marie Kiemdiba Donega Yameogo, Adama Ouattara, Timothée Kambou

Open Journal of Urology Vol.6 No.4，April 22, 2016

DOI: 10.4236/oju.2016.64013 2,859 Downloads 4,737 Views Citations
Epidemiology of Urological Emergencies at the Regional University Hospital Center of Ouahigouya, Burkina Faso (Articles)

Mamadou Tiéoulé Traore, Clôtaire Alexis Marie Kiemdiba Donega Yameogo, Moussa Kabore, Souleymane Ouedraogo

Open Journal of Urology Vol.10 No.6，May 13, 2020

DOI: 10.4236/oju.2020.106020 680 Downloads 1,897 Views Citations
Intraligamentary Pregnancy with Recurrent Urine Retention: Case Report (Articles)

Salma Abdi Mahmoud, Adam Munkaila, Ali M. Ussi, Chukwuma J. Okafor, Gumanga Solomon, Mumuni Kareem, Ali Said Yussuf, Osman Saia

Open Journal of Obstetrics and Gynecology Vol.11 No.5，May 14, 2021

DOI: 10.4236/ojog.2021.115048 275 Downloads 1,377 Views Citations
Microbial Profile and Antibiotic Resistance Pattern of Urine and Biofilm Pathogens Isolated from Catheterized Patients at Komfo Anokye Teaching Hospital, Kumasi, Ghana (Articles)

Alexander Bekoe, Roland Azorliade, Anthony Ablordey, Matthew Glover Addo

Journal of Biosciences and Medicines Vol.9 No.10，October 8, 2021

DOI: 10.4236/jbm.2021.910001 346 Downloads 1,530 Views Citations
Recruitment of Minorities into Nursing, Best Practices: A Scoping Review (Articles)

Paula R. Klemm, Hason Jafrey

Open Journal of Nursing Vol.12 No.10，October 25, 2022

DOI: 10.4236/ojn.2022.1210047 326 Downloads 1,712 Views Citations
Influence of Government Subsidy on Students’ Retention in Public Secondary Schools in Uasin Gishu County, Kenya (Articles)

Edna Ngasura, Eliud Nyakundi, Peter Koros

Open Journal of Social Sciences Vol.11 No.9，September 5, 2023

DOI: 10.4236/jss.2023.119006 168 Downloads 858 Views Citations
Why Are Black Employees Leaving? Reducing Black Employees Attrition (Articles)

Ajuolachi Nwoga

Open Journal of Business and Management Vol.11 No.5，September 14, 2023

DOI: 10.4236/ojbm.2023.115124 281 Downloads 1,856 Views Citations
The Impact of Recommendation Algorithms: Analyzing the Influence of Data on Marketing Strategies in the Media Sector (Articles)

Amiruthaa Amudharasan

Open Journal of Business and Management Vol.11 No.6，November 28, 2023

DOI: 10.4236/ojbm.2023.116184 356 Downloads 1,643 Views Citations
This article belongs to the Special Issue on Organizational and Business Management
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2，June 16, 2011

DOI: 10.4236/jssm.2011.42020 8,849 Downloads 16,853 Views Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors (Articles)

Sinan Kufeoglu, Matti Lehtonen

Engineering Vol.5 No.10A，October 24, 2013

DOI: 10.4236/eng.2013.510A006 3,925 Downloads 6,029 Views Citations
This article belongs to the Special Issue on Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8，December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,184 Downloads 17,792 Views Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests* (Articles)

Carlos Alberto Fróes Lima, Bernardo Marega Luz, Sílvia Tamada Takemoto, Paulo Barisson Jr., Roberto Antônio Terencio Tezzin, Luciano E. A. Peres, Fabiana Nogueira Gamba M. dos Santos, Tales Neves Anarelli, Andrea Florencio da Silva

Open Journal of Social Sciences Vol.3 No.10，October 27, 2015

DOI: 10.4236/jss.2015.310021 4,648 Downloads 6,630 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4，April 28, 2018

DOI: 10.4236/ajibm.2018.84070 4,142 Downloads 11,847 Views Citations

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