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A Study of Service Desk Setup in Implementing IT Service Management in Enterprises
(Articles)
Xiaojun Tang
,
Yuki Todo
Technology and Investment
Vol.4 No.3
,August 6, 2013
DOI:
10.4236/ti.2013.43022
15,876
Downloads
24,307
Views
Citations
Case Study on the Lean Six Sigma Management for Information Technology Service Management Project of G Commercial Bank
(Articles)
Yongmei Xu
,
Fan Zhang
,
Xiaowen Ye
Technology and Investment
Vol.4 No.2
,May 24, 2013
DOI:
10.4236/ti.2013.42009
8,235
Downloads
13,477
Views
Citations
Improving Information Technology Infrastructure Library Service Delivery Using an Integrated Lean Six Sigma Framework: A Case Study in a Software Application Support Scenario
(Articles)
Anil Kumar Raghavan Pillai
,
Ashok Kumar Pundir
,
L. Ganapathy
Journal of Software Engineering and Applications
Vol.7 No.6
,May 28, 2014
DOI:
10.4236/jsea.2014.76045
7,421
Downloads
11,022
Views
Citations
This article belongs to the Special Issue on
Software Analysis and Testing
Evaluation on Information Technology Service Management Process with AHP
(Articles)
Jiangping Wan
,
Hui Zhang
,
Dan Wan
Technology and Investment
Vol.2 No.1
,February 25, 2011
DOI:
10.4236/ti.2011.21005
9,036
Downloads
16,521
Views
Citations
Analysis on the Mindbugs in Information Technology Service Management Project Implementation
(Articles)
Jiangping Wan
,
Dan Wan
Technology and Investment
Vol.2 No.3
,August 24, 2011
DOI:
10.4236/ti.2011.23019
7,193
Downloads
11,440
Views
Citations
Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
,
Torbjorn Tergesten
Journal of Service Science and Management
Vol.5 No.4
,December 26, 2012
DOI:
10.4236/jssm.2012.54038
4,016
Downloads
7,169
Views
Citations
Impact of Information Technology in Nigerian University Libraries
(Articles)
Janet Onomeh Ubogu
Open Access Library Journal
Vol.6 No.4
,April 23, 2019
DOI:
10.4236/oalib.1105340
645
Downloads
3,814
Views
Citations
Current Status of the Use of Cloud Computing in SMEs in the City of Latacunga, Ecuador
(Articles)
Gabriela Cajamarca-Palomo
,
Mauricio Quisimalin-Santamaría
,
Patricio Medina-Chicaiza
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72043
1,071
Downloads
2,611
Views
Citations
Building Smart Cities by Using Enterprise GIS in Saudi Arabia
(Articles)
Ahmad M. Almontshery
,
Faisal M. Jamalallail
Journal of Geographic Information System
Vol.11 No.6
,November 20, 2019
DOI:
10.4236/jgis.2019.116040
785
Downloads
2,623
Views
Citations
Information Dynamics of Undergraduate Students in Gulf Cooperation Council (GCC) Nation
(Articles)
Sajjad ur Rehman
,
Ahmad M. AlKandari
Open Access Library Journal
Vol.7 No.3
,March 31, 2020
DOI:
10.4236/oalib.1106212
271
Downloads
637
Views
Citations
A Full Text Retrieval System in a Digital Library Environment
(Articles)
Kehinde Daniel Aruleba
,
Dipo Theophilus Akomolafe
,
Babajide Afeni
Intelligent Information Management
Vol.8 No.1
,January 13, 2016
DOI:
10.4236/iim.2016.81001
6,037
Downloads
10,147
Views
Citations
Effect of ICT Use on Library Service Delivery: A Comparative Approach from Two Universities
(Articles)
Frank Kofi Essien
,
Zhangping Lu
,
Pearl Abredu
,
Isidore Komla Zotoo
Open Access Library Journal
Vol.9 No.5
,May 16, 2022
DOI:
10.4236/oalib.1108653
438
Downloads
6,275
Views
Citations
Factors Influencing the Successful Adoption of Human Resource Information System: The Content of Aqaba Special Economic Zone Authority
(Articles)
Hisham Al-Mobaideen
,
Sattam Allahawiah
,
Eman Basioni
Intelligent Information Management
Vol.5 No.1
,January 15, 2013
DOI:
10.4236/iim.2013.51001
11,751
Downloads
19,993
Views
Citations
Analysis of Research Directions in the Field of Library Intelligence from the Perspective of Altmetrics
(Articles)
Xiaotao Li
,
Xiaoqing Xia
Intelligent Information Management
Vol.13 No.3
,April 12, 2021
DOI:
10.4236/iim.2021.133009
416
Downloads
1,192
Views
Citations
Analysis of Topics of Interdisciplinary Research in the Field of Library Science and Information Science from the Perspective of Altmetrics
(Articles)
Xiaotao Li
Open Access Library Journal
Vol.8 No.11
,November 16, 2021
DOI:
10.4236/oalib.1108136
88
Downloads
796
Views
Citations
Analysis of Causes and Actual Events on Electric Power Infrastructure Impacted by Cyber Attack
(Articles)
Hongxu Yin
,
Rui Xiao
,
Fenfei Lv
Journal of Power and Energy Engineering
Vol.3 No.4
,April 13, 2015
DOI:
10.4236/jpee.2015.34012
3,725
Downloads
4,786
Views
Citations
New Measures of Chinese University Library Knowledge Service under the Cloudization Background
(Articles)
Jiayin Liu
,
Chen Chen
Intelligent Information Management
Vol.10 No.3
,May 11, 2018
DOI:
10.4236/iim.2018.103006
726
Downloads
1,448
Views
Citations
Public Infrastructure Asset Assessment with Limited Data
(Articles)
Frederick Bloetscher
,
Lloyd Wander
,
Greg Smith
,
Nihat Dogon
Open Journal of Civil Engineering
Vol.7 No.3
,September 26, 2017
DOI:
10.4236/ojce.2017.73032
1,239
Downloads
2,878
Views
Citations
Use of Library Catalogue in Nigerian University Libraries: A Focus on Redeemer’s University Library
(Articles)
Adeniran Pauline Oghenekaro
Open Access Library Journal
Vol.5 No.5
,May 21, 2018
DOI:
10.4236/oalib.1104532
962
Downloads
7,683
Views
Citations
Establishment and Application of Cryptographic Library Model
(Articles)
Tie-Ming Liu
,
Lie-Hui Jiang
,
Jing Jing
,
Yuan-Yuan Zhang
Journal of Computer and Communications
Vol.3 No.5
,May 25, 2015
DOI:
10.4236/jcc.2015.35003
3,820
Downloads
4,796
Views
Citations
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