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Correlation of Customer Satisfaction and Loyalty: The Heritage Tourism Site of Dongguan Street in Yangzhou, Jiangsu Province, China
(Articles)
Zhide Luo
,
Ador G. Paulino
Journal of Service Science and Management
Vol.16 No.3
,May 5, 2023
DOI:
10.4236/jssm.2023.163011
137
Downloads
728
Views
Citations
Analysis of the Relationship between Corporate Social Responsibility and Customer Loyalty in the Egyptian Hypermarkets Sector
(Articles)
Nada H. Naguib
,
Niveen M. El Saghier
,
Nada M. Eman
Open Access Library Journal
Vol.10 No.6
,June 29, 2023
DOI:
10.4236/oalib.1110274
57
Downloads
435
Views
Citations
The Influence of Nationalism on Consumers Loyalty: Taking Multinational Corporations’ Sustainable Development in China as an Example
(Articles)
Bo Wu
,
Hamrila Binti Abdul Latif
,
Xiaoran Li
iBusiness
Vol.15 No.4
,December 27, 2023
DOI:
10.4236/ib.2023.154017
61
Downloads
328
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
80
Downloads
466
Views
Citations
The Mediating Role of Customer Trust on Customer Loyalty
(Articles)
Nha Nguyen
,
André Leclerc
,
Gaston LeBlanc
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61010
22,404
Downloads
42,374
Views
Citations
The complicated life of a physician-soldier: Medical readiness training exercises & the problem of dual loyalties
(Articles)
Sheena M. Eagan Chamberlin
Journal of Biomedical Science and Engineering
Vol.6 No.10A
,October 30, 2013
DOI:
10.4236/jbise.2013.610A1002
2,785
Downloads
4,555
Views
Citations
This article belongs to the Special Issue on
Military and Special Medicine
Internal Marketing and Customer Loyalty: A Dyadic Analysis
(Articles)
Hayat Muhammad Awan
,
Ahmad Nabeel Siddiquei
,
Aneela Jabbar
,
Muhammad Abrar
,
Sajjad Ahmad Baig
Journal of Service Science and Management
Vol.8 No.2
,April 8, 2015
DOI:
10.4236/jssm.2015.82024
6,236
Downloads
10,702
Views
Citations
Empirical Investigation of Threats to Loyalty Programs by Using Models Inspired by the Gordon-Loeb Formulation of Security Investment
(Articles)
Shiori Shinoda
,
Kanta Matsuura
Journal of Information Security
Vol.7 No.2
,March 17, 2016
DOI:
10.4236/jis.2016.72003
2,324
Downloads
3,486
Views
Citations
This article belongs to the Special Issue on
Cybersecurity Investments
Integration of Two-Phase Goal Programming to Examine the Effectiveness of Membership Model
(Articles)
L. Muhamad Safiih
,
A. G. Ateq Mezral
Theoretical Economics Letters
Vol.6 No.5
,September 8, 2016
DOI:
10.4236/tel.2016.65090
1,157
Downloads
2,224
Views
Citations
This article belongs to the Special Issue on
Business Cycle
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
1,981
Downloads
4,221
Views
Citations
Consumer’s Purchase Intentions towards Automobiles in Pakistan
(Articles)
Abeera Amir
,
Muzaffar Asad
Open Journal of Business and Management
Vol.6 No.1
,January 30, 2018
DOI:
10.4236/ojbm.2018.61014
2,081
Downloads
7,594
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
901
Downloads
2,472
Views
Citations
The Roles of Relationships and Service Quality as Drivers of Customer Loyalty: An Empirical Study
(Articles)
Osman Mohamed Ali
Open Journal of Social Sciences
Vol.8 No.4
,April 2, 2020
DOI:
10.4236/jss.2020.84002
1,857
Downloads
6,377
Views
Citations
Business Continuity Management in a Time of Crisis: Emerging Trends for Commercial Banks in Zimbabwe during and Post the Covid-19 Global Crisis
(Articles)
Taurai Muparadzi
,
Letwin Rodze
Open Journal of Business and Management
Vol.9 No.3
,May 21, 2021
DOI:
10.4236/ojbm.2021.93063
845
Downloads
5,237
Views
Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image
(Articles)
Bruce Emmanuel
,
Owusu-Ansah Priscilla
Open Journal of Business and Management
Vol.10 No.2
,March 9, 2022
DOI:
10.4236/ojbm.2022.102040
1,607
Downloads
11,109
Views
Citations
Nurses Turnover: Retention of the Staff
(Articles)
Fawzeyah S. H. S. Alharbi
,
Zayan Mustafa
,
Mercy Benoy
Open Journal of Nursing
Vol.12 No.3
,March 23, 2022
DOI:
10.4236/ojn.2022.123013
730
Downloads
11,826
Views
Citations
Measuring the Service Quality, Customer Satisfaction, and Customer Loyalty of Selected Fast-Food Restaurants during the COVID-19 Pandemic
(Articles)
Ma. Corazon Cervas Villanueva
,
Antonino Fuentes Alejandro
,
Ma. Lerizz Lydel Panganiban Ga-an
Open Journal of Business and Management
Vol.11 No.3
,May 25, 2023
DOI:
10.4236/ojbm.2023.113066
555
Downloads
12,243
Views
Citations
Service Robots—An Innovative Sustainability in Rural Banking
(Articles)
Ravi Hariharan
,
Radhakrishna Vedapradha
,
Elango Sudha
,
Krishnamurthi Subramani
,
Venkoba Rao Divyashree
Journal of Service Science and Management
Vol.16 No.4
,August 29, 2023
DOI:
10.4236/jssm.2023.164026
124
Downloads
640
Views
Citations
The Influence of Food Truck Service Quality Perceptions on Word of Mouth and Customer Loyalty among Malaysian Food Truck Customers
(Articles)
Vijayakumaran Kathiarayan
Technology and Investment
Vol.14 No.4
,September 28, 2023
DOI:
10.4236/ti.2023.144015
131
Downloads
780
Views
Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers?
(Articles)
Mabel Birungi Komunda
,
Aihie Osarenkhoe
Journal of Service Science and Management
Vol.16 No.6
,November 24, 2023
DOI:
10.4236/jssm.2023.166036
63
Downloads
298
Views
Citations
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