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Journal
Affiliation
ISSN
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Determinants of the Satisfaction of Students Studying in Private Universities—Application of Kano Model
(Articles)
P. Venkateswarlu
,
Sanjeev Malaviya
,
Muddu Vinay
Theoretical Economics Letters
Vol.10 No.1
，January 17, 2020
DOI:
10.4236/tel.2020.101001
497
Downloads
871
Views
Citations
Moderation Effect of Perceived Benefits of Loyalty Programs on the Link between Store Attributes and Customer Loyalty
(Articles)
Santosh Kumar Alreddy
,
Dwarakanath Siriguppi
,
Mohandas J. Menon
Theoretical Economics Letters
Vol.9 No.6
，August 29, 2019
DOI:
10.4236/tel.2019.96133
510
Downloads
1,096
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
，November 25, 2011
DOI:
10.4236/me.2011.25096
5,205
Downloads
8,881
Views
Citations
Study on Relationship between Visitor Value, Degree of Satisfaction and Loyalty in Musical Festival Activity
(Articles)
Cheng-Wei Chung
Journal of Service Science and Management
Vol.7 No.6
，December 5, 2014
DOI:
10.4236/jssm.2014.76036
2,652
Downloads
3,429
Views
Citations
Factors Affecting Brand Identification and Loyalty in Online Community
(Articles)
Chieh-Min Chou
American Journal of Industrial and Business Management
Vol.3 No.8
，December 12, 2013
DOI:
10.4236/ajibm.2013.38076
6,591
Downloads
10,924
Views
Citations
Determinants of Online Banking Adoption among Ghanaian University Students
(Articles)
Benjamin B. Angenu
,
Fedelis Quansah
,
Abednego F. Okoe
Journal of Service Science and Management
Vol.8 No.2
，April 1, 2015
DOI:
10.4236/jssm.2015.82020
3,512
Downloads
4,490
Views
Citations
Study on the Influence Path of Brand Virtual Community Interaction on Customer Loyalty
(Articles)
Shupan Wang
,
Jinhua Tong
,
Danting Zhou
Open Journal of Business and Management
Vol.4 No.1
，January 25, 2016
DOI:
10.4236/ojbm.2016.41016
4,154
Downloads
5,097
Views
Citations
Validating Customer Loyalty Model Using Structural Equation Modelling in a Kenyan Hospital
(Articles)
Mahuro G. Mbuthia
,
Egondi Thaddaeus
Open Access Library Journal
Vol.2 No.4
，April 1, 2015
DOI:
10.4236/oalib.1101213
918
Downloads
1,916
Views
Citations
Will Consumers’ Learning Motivation Affect Their Brand Loyalty? Research on Moderating Role of Brand Cognition
(Articles)
Wen Li
,
Tian’e Fu
,
Ziying Huang
American Journal of Industrial and Business Management
Vol.6 No.11
，November 24, 2016
DOI:
10.4236/ajibm.2016.611101
1,978
Downloads
4,044
Views
Citations
Research on the Influence Factors of Brand Experience on Consumers’ Brand Loyalty
(Articles)
Xi Zhang
Open Journal of Business and Management
Vol.7 No.2
，March 28, 2019
DOI:
10.4236/ojbm.2019.72038
769
Downloads
1,816
Views
Citations
The Consumer-Private Labels Bond and the Store Loyalty: The Role of Satisfaction
(Articles)
Maryem Trabelsi
Open Journal of Business and Management
Vol.8 No.2
，January 21, 2020
DOI:
10.4236/ojbm.2020.82027
310
Downloads
664
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior, Business and Marketing
Banking Strategies and Customer Loyalty Case of Tunisian Banks
(Articles)
Chiraz Rouissi
Open Journal of Business and Management
Vol.9 No.2
，March 31, 2021
DOI:
10.4236/ojbm.2021.92047
61
Downloads
162
Views
Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
,
Saraj Farhana
Journal of Service Science and Management
Vol.10 No.4
，July 25, 2017
DOI:
10.4236/jssm.2017.104029
1,820
Downloads
6,272
Views
Citations
Self-Esteem’s Moderation of Self-Congruity Effects on Brand Loyalty
(Articles)
Jane Brannen
,
Cynthia M. Frisby
Theoretical Economics Letters
Vol.7 No.6
，October 31, 2017
DOI:
10.4236/tel.2017.76126
1,130
Downloads
2,244
Views
Citations
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
，June 16, 2011
DOI:
10.4236/jssm.2011.42020
7,880
Downloads
14,585
Views
Citations
Brand Equity and Brand Loyalty in the Internet Banking Context: FIMIX-PLS Market Segmentation
(Articles)
Sandra Maria Correia Loureiro
,
Francisco Javier Miranda
Journal of Service Science and Management
Vol.4 No.4
，December 7, 2011
DOI:
10.4236/jssm.2011.44054
10,707
Downloads
18,536
Views
Citations
Relationship of Servant Leadership and Employee Loyalty: The Mediating Role of Employee Satisfaction
(Articles)
Donghong Ding
,
Haiyan Lu
,
Yi Song
,
Qing Lu
iBusiness
Vol.4 No.3
，September 27, 2012
DOI:
10.4236/ib.2012.43026
12,383
Downloads
22,154
Views
Citations
Effects of Business to Business Relations on Customer Satisfaction and Loyalty in the Context of a Developing Country
(Articles)
Gülşen Akman
,
Bahadır Yörür
American Journal of Industrial and Business Management
Vol.2 No.4
，October 31, 2012
DOI:
10.4236/ajibm.2012.24028
5,628
Downloads
10,907
Views
Citations
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
，December 23, 2013
DOI:
10.4236/ajibm.2013.38079
7,366
Downloads
11,629
Views
Citations
Can Loyal Customers Tolerate Service Failure? The Moderating Roles of Service Failure Severity and Transaction Frequency in a B2B Context
(Articles)
Wen-Shinn Low
,
Jeng-Da Lee
,
Wan-Chun Lian
Journal of Service Science and Management
Vol.6 No.5A
，December 27, 2013
DOI:
10.4236/jssm.2013.65A002
4,009
Downloads
6,178
Views
Citations
This article belongs to the Special Issue on
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