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ISSN
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Determination of Customer Satisfaction in Conservative Concept Hotels by Ordinal Logistic Regression Analysis
(Articles)
Hakan Eygu
,
Ali Caglar Gulluce
Journal of Financial Risk Management
Vol.6 No.3
,August 29, 2017
DOI:
10.4236/jfrm.2017.63020
3,177
Downloads
7,884
Views
Citations
Factors Affecting Brand Switching Behavior in Telecommunication Industry of Pakistan: A Qualitative Investigation
(Articles)
Muhammad Abdul Rauf Shah
,
Mudassir Husnain
,
Amir Zubairshah
American Journal of Industrial and Business Management
Vol.8 No.2
,February 26, 2018
DOI:
10.4236/ajibm.2018.82022
3,127
Downloads
20,524
Views
Citations
A Multi-Stage Queue Approach to Solving Customer Congestion Problem in a Restaurant
(Articles)
Adegoke S. Ajiboye
,
Kayode A. Saminu
Open Journal of Statistics
Vol.8 No.2
,April 13, 2018
DOI:
10.4236/ojs.2018.82019
1,277
Downloads
4,284
Views
Citations
Social Media Monitoring (SMM) with CRM in Symantec
(Articles)
Lixi Yin
Open Journal of Business and Management
Vol.6 No.2
,April 27, 2018
DOI:
10.4236/ojbm.2018.62030
1,022
Downloads
2,622
Views
Citations
A Numerical Approach to the Customer Lifetime Value
(Articles)
Darkhijav Bayanjargal
,
Batsukh Davaasuren
,
Rentsen Enkhbat
iBusiness
Vol.10 No.2
,June 7, 2018
DOI:
10.4236/ib.2018.102005
1,218
Downloads
3,936
Views
Citations
RETRACTED:
The Influence Factors of Brand Loyalty: Mobile Phone Industry
(Articles)
Zyeinyelkhaan Khundyz
American Journal of Industrial and Business Management
Vol.8 No.6
,June 27, 2018
DOI:
10.4236/ajibm.2018.86108
1,727
Downloads
6,345
Views
Citations
An Analysis of the Motivation of Customer Participation Value Co-Creation in the We-Media: A Study Based on Content Marketing
(Articles)
Xin Wu
,
Feiyan Liu
Open Journal of Business and Management
Vol.6 No.3
,July 30, 2018
DOI:
10.4236/ojbm.2018.63057
1,814
Downloads
4,476
Views
Citations
An Empirical Analysis on How the Building Quality, Tourism Attraction and Tourism Public Service Influence the Satisfaction of Tourism Real Estate Consumption
(Articles)
Zhiyong Jiang
,
Jun Li
,
Dexiang Mei
American Journal of Industrial and Business Management
Vol.8 No.8
,August 22, 2018
DOI:
10.4236/ajibm.2018.88122
1,209
Downloads
2,614
Views
Citations
Research on the Impact of Online Service Remedy on Customer Interactive Behavior in Virtual Brand Community
(Articles)
Hai Hu
,
Dongpu Li
Open Journal of Business and Management
Vol.7 No.1
,January 3, 2019
DOI:
10.4236/ojbm.2019.71010
928
Downloads
1,812
Views
Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy
(Articles)
Charles Adusei
,
Isaac Tweneboah-Koduah
Open Access Library Journal
Vol.6 No.1
,January 25, 2019
DOI:
10.4236/oalib.1105167
1,826
Downloads
17,013
Views
Citations
Parents’ Perspective on Effects and Benefits of “Brighter Minds” Cognitive Training Program: Results from an Online Survey in India
(Articles)
Madhavi Bongarala
,
Krishnamurthy Jayanna
Creative Education
Vol.10 No.1
,January 28, 2019
DOI:
10.4236/ce.2019.101018
917
Downloads
5,969
Views
Citations
Supply Chain Integration and Customer Relationship Management in the Airline Logistics
(Articles)
Muhammad Alshurideh
,
Nizar M. Alsharari
,
Barween Al Kurdi
Theoretical Economics Letters
Vol.9 No.2
,February 27, 2019
DOI:
10.4236/tel.2019.92028
9,396
Downloads
22,217
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Research on the Influence of Customer Perceived Value on Brand Equity
(Articles)
Bo Yan
American Journal of Industrial and Business Management
Vol.9 No.3
,March 22, 2019
DOI:
10.4236/ajibm.2019.93042
2,558
Downloads
9,335
Views
Citations
Evidence Implementation Plan
(Articles)
Nader Saadeh
Journal of Service Science and Management
Vol.12 No.3
,April 2, 2019
DOI:
10.4236/jssm.2019.123021
765
Downloads
1,497
Views
Citations
The Effect of Applying Customer Relationship Management in the Higher Educational Sector
(Articles)
Nevine Deif
,
Amr Aly
,
Sameh Farahat
Open Access Library Journal
Vol.6 No.6
,June 17, 2019
DOI:
10.4236/oalib.1105436
1,209
Downloads
3,708
Views
Citations
Moderation Effect of Perceived Benefits of Loyalty Programs on the Link between Store Attributes and Customer Loyalty
(Articles)
Santosh Kumar Alreddy
,
Dwarakanath Siriguppi
,
Mohandas J. Menon
Theoretical Economics Letters
Vol.9 No.6
,August 29, 2019
DOI:
10.4236/tel.2019.96133
1,077
Downloads
3,224
Views
Citations
Antecedents to Customer Engagement: Moderating Role of Media Richness of Brand Pages
(Articles)
Aditi Gosain
,
Mukta Srivastava
,
Deepanvita Gupta
Theoretical Economics Letters
Vol.9 No.7
,October 14, 2019
DOI:
10.4236/tel.2019.97161
828
Downloads
3,089
Views
Citations
Assessing the Impact of Sanitation on Customer Retention: A Survey of Restaurants in the Tamale Metropolis
(Articles)
Salam Abubakari
,
Karim Ankrah Mohammed
,
Ibrahim Nshinmi Iddrisu
Open Access Library Journal
Vol.6 No.12
,December 27, 2019
DOI:
10.4236/oalib.1105967
2,285
Downloads
10,026
Views
Citations
The Impact of Customer Concentration on the Tunneling of the Large Shareholders
(Articles)
Qinying Yuan
Modern Economy
Vol.11 No.2
,February 18, 2020
DOI:
10.4236/me.2020.112028
500
Downloads
1,140
Views
Citations
Policies and Procedures in Providing Competent Customer Service in Urgent Care Centers
(Articles)
Marcus Caster
Open Journal of Business and Management
Vol.8 No.3
,May 19, 2020
DOI:
10.4236/ojbm.2020.83075
516
Downloads
1,551
Views
Citations
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