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ISSN
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Uncovering Executive Prioritization: Evaluating Customer Value Propositions with the Pairwise Comparison Method
(Articles)
Mika Yrjölä
Journal of Service Science and Management
Vol.8 No.1
,January 21, 2015
DOI:
10.4236/jssm.2015.81001
4,194
Downloads
6,495
Views
Citations
Empirical Study of Influential Factors of Online Customers’ Repurchase Intention
(Articles)
Yuping Li
iBusiness
Vol.8 No.3
,September 13, 2016
DOI:
10.4236/ib.2016.83006
3,621
Downloads
10,651
Views
Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
1,985
Downloads
4,234
Views
Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
,
Saraj Farhana
Journal of Service Science and Management
Vol.10 No.4
,July 25, 2017
DOI:
10.4236/jssm.2017.104029
4,014
Downloads
12,751
Views
Citations
Effect of Customer Citizenship Behavior on Elderly Customer Purchase Intention Based on Value Co-Creation Theory
(Articles)
Yan Huang
,
Feiyan Liu
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72044
963
Downloads
2,464
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
903
Downloads
2,475
Views
Citations
C2F2C Strategy Development: The Sichuan Fanqing Furniture Industry Company Case Study
(Articles)
Zhong Liang
,
Yin Jin
,
Maria Santos
Open Journal of Social Sciences
Vol.7 No.10
,October 17, 2019
DOI:
10.4236/jss.2019.710006
447
Downloads
1,490
Views
Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review
(Articles)
Christine Mayende
,
Fredrick Mzee Awuor
,
Ben Namande
Technology and Investment
Vol.12 No.4
,November 12, 2021
DOI:
10.4236/ti.2021.124013
401
Downloads
2,473
Views
Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies
(Articles)
Noor Ahmad Mahmood Alkhudierat
Open Access Library Journal
Vol.8 No.12
,December 16, 2021
DOI:
10.4236/oalib.1108170
94
Downloads
732
Views
Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image
(Articles)
Bruce Emmanuel
,
Owusu-Ansah Priscilla
Open Journal of Business and Management
Vol.10 No.2
,March 9, 2022
DOI:
10.4236/ojbm.2022.102040
1,618
Downloads
11,204
Views
Citations
Service Robots—An Innovative Sustainability in Rural Banking
(Articles)
Ravi Hariharan
,
Radhakrishna Vedapradha
,
Elango Sudha
,
Krishnamurthi Subramani
,
Venkoba Rao Divyashree
Journal of Service Science and Management
Vol.16 No.4
,August 29, 2023
DOI:
10.4236/jssm.2023.164026
124
Downloads
649
Views
Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers?
(Articles)
Mabel Birungi Komunda
,
Aihie Osarenkhoe
Journal of Service Science and Management
Vol.16 No.6
,November 24, 2023
DOI:
10.4236/jssm.2023.166036
63
Downloads
302
Views
Citations
The Influence of Social and Individual Variables on Ethnic Attitudes in Guatemala
(Articles)
Brien K. Ashdown
,
Judith L. Gibbons
,
Jana Hackathorn
,
Richard D. Harvey
Psychology
Vol.2 No.2
,March 29, 2011
DOI:
10.4236/psych.2011.22013
5,707
Downloads
10,930
Views
Citations
Analysis of Strategy Focus vs. Market Share in the Mobile Phone Case Business
(Articles)
Ville Isoherranen
,
Pekka Kess
Technology and Investment
Vol.2 No.2
,June 3, 2011
DOI:
10.4236/ti.2011.22014
8,490
Downloads
16,614
Views
Citations
Object Oriented Query Response Time for UML Models
(Articles)
Vipin Saxena
,
Santosh Kumar
Journal of Software Engineering and Applications
Vol.5 No.7
,June 15, 2012
DOI:
10.4236/jsea.2012.57059
6,640
Downloads
10,537
Views
Citations
Spatial Negative Priming, but Not Inhibition of Return, with Central (Foveal) Displays
(Articles)
Eric Buckolz
,
Lyndsay Fitzgeorge
,
Stephanie Knowles
Psychology
Vol.3 No.9
,September 25, 2012
DOI:
10.4236/psych.2012.39101
3,963
Downloads
6,109
Views
Citations
Relationship between Entrepreneurial Orientation, Firm Resources, SME Branding and Firm’s Performance: Is Innovation the Missing Link?
(Articles)
Muhammad Haroon Hafeez
,
Mohd Noor Mohd Shariff
,
Halim bin Mad Lazim
American Journal of Industrial and Business Management
Vol.2 No.4
,October 31, 2012
DOI:
10.4236/ajibm.2012.24020
8,233
Downloads
16,610
Views
Citations
Development of a career-orientation scale for public health nurses
(Articles)
Mika Okura
,
Chizuko Noro
,
Hidenori Arai
Open Journal of Nursing
Vol.3 No.1
,March 15, 2013
DOI:
10.4236/ojn.2013.31003
5,469
Downloads
8,617
Views
Citations
The Relationship between Locus of Control, Test Anxiety, and Religious Orientation among Iranian EFL Students
(Articles)
Mina Rastegar
,
Nahid Heidari
Open Journal of Modern Linguistics
Vol.3 No.1
,March 29, 2013
DOI:
10.4236/ojml.2013.31009
6,473
Downloads
10,666
Views
Citations
Study on the Relationship between Aspects, Orientation,Type, and Unit Position toward to Indoor Air Quality in Flat
(Articles)
Arief Sabaruddin
,
Tri Harso Karyono
,
Rumiati R. Tobing
Technology and Investment
Vol.4 No.2
,May 24, 2013
DOI:
10.4236/ti.2013.42010
3,472
Downloads
5,061
Views
Citations
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