Customer Interruption Cost CIC; Power Interruption; Customer Survey; Industry Sector - Articles

A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors (Articles)

Sinan Kufeoglu, Matti Lehtonen

Engineering Vol.5 No.10A，October 24, 2013

DOI: 10.4236/eng.2013.510A006 3,595 Downloads 5,469 Views Citations
This article belongs to the Special Issue on Power and Electrical Engineering
A Reliability Impact and Assessment of Distributed Generation Integration to Distribution System (Articles)

Atthapol Ngaopitakkul, Chaichan Pothisarn, Sulee Bunjongjit, Boonlert Suechoey, Chaiyo Thammart, Auttarat Nawikavatan

Energy and Power Engineering Vol.5 No.4B，November 13, 2013

DOI: 10.4236/epe.2013.54B199 5,760 Downloads 8,874 Views Citations
Selective Termination of Pregnancy: About a Case of Anencephaly on a Bi-Chorial Twin Pregnancy (Articles)

C. Tshabu Aguemon, S. Lokossou, M. Ogoudjobi, S. Kamga, B. Matabishi, M. Diab, M. Sinou

Open Journal of Obstetrics and Gynecology Vol.8 No.4，April 10, 2018

DOI: 10.4236/ojog.2018.84034 985 Downloads 2,824 Views Citations
COVID-19 and HIV Treatment Interruption: A Case Study of the AIDS Support Organization (TASO) Mbale Clinic (Articles)

Bonniface Oryokot, Andrew Kazibwe, Abraham Ignatius Oluka, Yunus Miya, Michael Bernard Etukoit

World Journal of AIDS Vol.11 No.4，December 31, 2021

DOI: 10.4236/wja.2021.114015 150 Downloads 954 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4，April 28, 2018

DOI: 10.4236/ajibm.2018.84070 2,870 Downloads 8,667 Views Citations
Factors Affecting Treatment Interruption among TB Patients in Lagos Nigeria: Is There Any Need for Treatment Supporters? (Articles)

Olusola Adedeji Adejumo, Olusoji James Daniel, Andrew Folarin Otesanya, Temitope Ashipa, Esther Ngozi Adejumo, Husseine A. Abdur-Razzaq

International Journal of Clinical Medicine Vol.7 No.6，June 23, 2016

DOI: 10.4236/ijcm.2016.76042 2,493 Downloads 4,500 Views Citations
Does the Type of Dive Mask Matter to a Shark? (Articles)

Erich Ritter, Raid Amin, Ellie Farquhar

Open Journal of Animal Sciences Vol.10 No.3，July 30, 2020

DOI: 10.4236/ojas.2020.103040 312 Downloads 942 Views Citations
The Development and Validation of Customer Satisfaction Questionnaire in the Nigerian Hospitality Industry (Articles)

Abba D. Haruna, Damian D. Osa-Afiana

Open Access Library Journal Vol.9 No.8，August 2, 2022

DOI: 10.4236/oalib.1108874 58 Downloads 535 Views Citations
An Optimal Control Approach to Customer Lifetime Value (Articles)

Darkhijav Bayanjargal, Batsukh Davaasuren

iBusiness Vol.12 No.4，December 23, 2020

DOI: 10.4236/ib.2020.124011 344 Downloads 1,061 Views Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin (Articles)

Muhammed Zakir Hossain, Habiba Kibria, Saraj Farhana

Journal of Service Science and Management Vol.10 No.4，July 25, 2017

DOI: 10.4236/jssm.2017.104029 3,400 Downloads 10,891 Views Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study (Articles)

Hemaid Alsulami

American Journal of Industrial and Business Management Vol.11 No.9，September 18, 2021

DOI: 10.4236/ajibm.2021.119059 397 Downloads 2,466 Views Citations
Being in limbo: The experience of critical illness in intensive care and beyond (Articles)

Agness C. Tembo, Vicki Parker, Isabel Higgins

Open Journal of Nursing Vol.2 No.3，September 28, 2012

DOI: 10.4236/ojn.2012.23041 6,235 Downloads 11,050 Views Citations
After-Sales Service and Customer Satisfaction in the Automobile Industry in an Emerging Economy (Articles)

Charles Adusei, Isaac Tweneboah-Koduah

Open Access Library Journal Vol.6 No.1，January 25, 2019

DOI: 10.4236/oalib.1105167 1,499 Downloads 13,583 Views Citations
Customer Relationship Management as a Tool for Improving Customer Loyalty in the Banking Industry: An Empirical Study of Guaranty Trust Bank PLC Situated within the Central Business District, FCT Abuja, Nigeria (Articles)

Yakubu Yari Kate Dazagbyilo, Shuiping Shang, Obodo Chidiebube Emmanuel, Kalissa Fatoumata Kir

Open Journal of Business and Management Vol.9 No.5，September 14, 2021

DOI: 10.4236/ojbm.2021.95124 360 Downloads 2,152 Views Citations
The Relationship between Customers’ Switching Cost and Repurchase Intention: The Moderating Role of Satisfaction (Articles)

Shueh-Chin Ting

Journal of Service Science and Management Vol.7 No.4，August 26, 2014

DOI: 10.4236/jssm.2014.74028 6,927 Downloads 9,856 Views Citations
Research Model of Churn Prediction Based on Customer Segmentation and Misclassification Cost in the Context of Big Data (Articles)

Yong Liu, Yongrui Zhuang

Journal of Computer and Communications Vol.3 No.6，June 4, 2015

DOI: 10.4236/jcc.2015.36009 5,930 Downloads 7,566 Views Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry (Articles)

Congjie Yang, Jingyin He

American Journal of Industrial and Business Management Vol.8 No.3，March 30, 2018

DOI: 10.4236/ajibm.2018.83053 907 Downloads 2,438 Views Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience (Articles)

Bin Yang, Jian Xue

American Journal of Industrial and Business Management Vol.10 No.2，February 20, 2020

DOI: 10.4236/ajibm.2020.102025 1,109 Downloads 3,508 Views Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited (Articles)

Emmanuel Sena Gohoho, Michael Kwasi Dzikunu, Amewu Attah, Alfred Ofori-Abebrese

Open Journal of Social Sciences Vol.10 No.6，June 16, 2022

DOI: 10.4236/jss.2022.106002 101 Downloads 677 Views Citations
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania (Articles)

Liliane Pasape

Journal of Service Science and Management Vol.15 No.4，August 9, 2022

DOI: 10.4236/jssm.2022.154028 105 Downloads 754 Views Citations

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