The Exploratory Study of On-Line Knowledge Sharing by Applying Wiki Collaboration System
Ya-Chin Kang, Guan-Li Chen, Chao-Tan Ko, Chung-Hsiung Fang
DOI: 10.4236/ib.2010.23031   PDF    HTML   XML   5,838 Downloads   10,619 Views   Citations


The purpose of this study was to present the experience of knowledge sharing by applying wiki collaboration system as an experiment in a Taiwan Company. The findings of this study might be the reference resources to those who want to employ wiki system as the on-line knowledge-sharing tool in organizations. In this research, the researchers followed the Phenomenological research methodology to describe “What is the content and context of experience of on-line knowledge sharing through wiki application system for those people in case company?” The results shown that the essences of experience of knowledge sharing by applying wiki collaboration system come into four themes: mass collaboration with co-workers to construct knowledge, infrastructure of wiki collaboration system, collaborative knowledge sharing design, and scaffolding as the learning facilitator.

Share and Cite:

Y. Kang, G. Chen, C. Ko and C. Fang, "The Exploratory Study of On-Line Knowledge Sharing by Applying Wiki Collaboration System," iBusiness, Vol. 2 No. 3, 2010, pp. 243-248. doi: 10.4236/ib.2010.23031.

Conflicts of Interest

The authors declare no conflicts of interest.


[1] Wikipedia. cteristics_of_.22Web_2.0.22
[2] T. J. Liesegang, “Web 2.0, Library 2.0, Physician Learning 2.0,” Ophthalmology, Vol. 114, No. 10, 2007, pp. 1801-1803.
[3] T. O’Reilly, “What is Web 2.0: Design Patterns and Business Models for the Next Generation of Software?” Retrieved 25 June 2008.
[4] B. Alexander, “Web 2.0: A New Wave of Innovation for Teaching and Learning?” Educause Review, Vol. 41, No. 2, 2006, pp. 8-9.
[5] C. Wagner and N. Bolloju, “Supporting Knowledge Ma- nagement in Organizations with Conversational Technologies: Discussion Forums, Weblogs, and Wikis,” Journal of Database Management, Vol. 16, No. 2, 2005, pp. 1-8.
[6] J. T. Yang, “Individual Attitudes and Organizational Knowledge Sharing,” Tourism Management, Vol. 29, No. 2, 2008, pp. 345-353.
[7] A. Deshpande and A. Jadad, “Web 2.0: Could it Help Move the Health System into the 21st Century?” The Journal of Man’s Health & Gender, Vol. 3, No. 4, 2006, pp. 332-336.
[8] J. Bairstow, “Is There a ‘Wiki’ in Your Future?” Laser Focus World, Vol. 39, No. 7, 2003, p. 140.
[9] D. E. Leidner and S. L. Jarvenpaa, “The Use of Information Technology to Enhance Management School Education: A Theoretical View,” MIS Quarterly, Vol. 19, No. 3, 1995, pp. 265-291.
[10] M. Garcia and F. L. Van?, “Organisational Learning in a Global Market,” Human Systems Management, Vol. 21, No. 3, 2002, pp. 169-182.
[11] E. W. Coakes, J. M. Coakes and D. Rosenberg, “Co-Operative Work Practices and Knowledge Sharing Issues: A Comparison of Viewpoints,” International Journal of Information Management, Vol. 28, No. 1, 2008, pp. 12-25.
[12] T. Erikson, “Entrepreneurial Capital: The Emerging Venture’s Most Important Asset and Competitive Advantage,” Journal of Business Venturing, Vol. 17, No. 3, 2002, pp. 275-290.
[13] E. Alexopoulos and B. Theodoulidis, “The Generic Information Business Model,” International Journal of Information Management, Vol. 23, No. 4, 2003, pp. 323- 336.
[14] N. Bontis, N. C. Dragonetti, K. Jacobsen and G. Roos, “Assessing Knowledge Assets: A Review of the Models Used to Measure Intellectual Capital,” International Journal of Management Reviews, Vol. 3, No. 1, 2001, pp. 41-60.
[15] J. Liedtka, “Linking Competitive Advantage with Communities of Practice,” Journal of Management Inquiry, Vol. 8, No. 1, 1999, pp. 5-16.
[16] E. Coakes, “Storing and Sharing Knowledge: Supporting the Management of Knowledge Made Explicit in Transnational Organizations,” The Learning Organization, Vol. 13, No. 6, 2006, pp. 579-593.
[17] R. M. Grant, “Toward a Knowledge-Based Theory of the Firm.” Strategic Management Journal, Vol. 17, No. 10, 1996, pp. 109-122.
[18] R. Du, S. Ai and Y. Ren, “Relationship between Knowledge Sharing and Performance: A Survey in Xi’an, China,” Expert Systems with Applications, Vol. 32, No. 1, 2007, pp. 38-46.
[19] C. C. H. Law and E. W. T. Ngai, “An Empirical Study of the Effects of Knowledge Sharing and Learning Behaviors on Firm Performance,” Expert Systems with Applications, Vol. 34, No. 4, 2008, pp. 2342-2349.
[20] V. P. Magnini, “Practicing Effective Knowledge Sharing in International Hotel Joint Ventures,” International Journal of Hospitality Management, Vol. 27, No. 2, 2008, pp. 249-258.
[21] K. Matzler, B. Renzl, J. Müller, S. Herting and T. A. Mooradian, “Personality Traits and Knowledge Sharing,” Journal of Economic Psychology, Vol. 29, No. 1, 2008, pp. 301-313.
[22] W. F. Boh, “Mechanisms for Sharing Knowledge in Project-Based Organizations,” Information and Organization, Vol. 17, No. 1, 2007, pp. 27-58.
[23] H. F. Lin, “Knowledge Sharing and Firm Innovation Capability: An Empirical Study,” International Journal of Manpower, Vol. 28, No. 3-4, 2007, pp. 315-332.
[24] C. P. Lin, “To Share or not to Share: Modeling Knowledge Sharing Using Exchange Ideology as a Moderator,” Personnel Review, Vol. 36, No. 3, 2007, pp. 457-475.
[25] K. Bartol and A. Srivastava, “Encouraging Knowledge Sharing: The Role of Organizational Rewards,” Journal of Leadership and Organization Studies, Vol. 9, No. 1, 2002, pp. 64-76.
[26] B. Renzl, “Trust in Management and Knowledge Sharing: The Mediating Effects of Fear and Knowledge Documentation,” Information & Management, Vol. 36, No. 2, 2008, pp. 206-220.
[27] S. Kim and H. Lee, “The Impact of Organizational Con- text and Information Technology on Employee Knowledge-Sharing Capabilities,” Public Administration Review, Vol. 66, No. 3, 2006, pp. 370-385.
[28] S. C. Voelpel, M. Dous and T. H. Davenport, “Five Steps to Creating a Global Knowledge-Sharing System: Siemens’ ShareNet,” Academy of Management Executive, Vol. 19, No. 2, 2005, pp. 9-23.
[29] C. P. Lin, “Clarifying the Relationship between Organizational Citizenship Behaviors, Gender, and Knowledge Sharing in Workplace Organizations in Taiwan,” Journal of Business and Psychology, Vol. 22, No. 3, 2008, pp. 241-250.
[30] V. Anand, W. H. Glick and C. C. Manz, “Thriving on the Knowledge of Outsiders: Tapping Organizational Social Capital,” Academy of Management Executive, Vol. 16, No. 1, 2002, pp. 87-101.
[31] G. E. Gorman, “Editorial: Is the Wiki Concept Really Wonderful?” Online Information Review, Vol. 29, No. 3, 2005, pp. 225-226.
[32] J. B. Quinn, P. Anderson and S. Finkelstein, “Managing Professional Intellect,” Harvard Business Review on Knowledge Management, Harvard Business School Publishing, Boston, 1998.
[33] K. Caelli, “Engaging with Phenomenology: Is it more of a Challenge than it Needs to be?” Qualitative Health Research, Vol. 11, No. 2, 2001, pp. 273-281.
[34] J. Drisko, “Strengthening Qualitative Studies and Reports: Standards to Promote Academic Integrity,” Journal of Social Work Education, Vol. 33, No. 1, 1997, pp. 185- 197.
[35] C. H. Fang, C. T. Ko, Y. C. Kang and G. L. Chen, “Constructing On-line Knowledge Sharing Model for R&D Staff: An Empirical Study in Taiwan,” Proceeding of International Conference on Industrial Engineering and Engineering Management, Singapore, 2008.

Copyright © 2024 by authors and Scientific Research Publishing Inc.

Creative Commons License

This work and the related PDF file are licensed under a Creative Commons Attribution 4.0 International License.