Technology and Investment

Vol.4 No.3(2013), Paper ID 35498, 7 pages

DOI:10.4236/ti.2013.43022

 

A Study of Service Desk Setup in Implementing IT Service Management in Enterprises

 

Xiaojun Tang, Yuki Todo

 

Enterprise Key Account IT Service Department, Shanghai Wicresoft Co., Ltd., Shanghai, China
Department of Electrical and Computer Engineering, Kanazawa University, Kanazawa, Japan

 

Copyright © 2013 Xiaojun Tang, Yuki Todo et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article


Tang, X. and Todo, Y. (2013) A Study of Service Desk Setup in Implementing IT Service Management in Enterprises. Technology and Investment, 4, 190-196. doi: 10.4236/ti.2013.43022.

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