JSSM> Vol.3 No.2, June 2010

 

Copyright © 2010 Mohammad Saidi-Mehrabad, Ebrahim Teimory, Ali Pahlavani et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

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Saidi-Mehrabad, M. , Teimory, E. and Pahlavani, A. (2010) Modeling Customer Reactions to Congestion in Competitive Service Facilities. Journal of Service Science and Management, 3, 186-197. doi: 10.4236/jssm.2010.32024.

 

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