iBusiness

Vol.4 No.2(2012), Paper ID 19920, 13 pages

DOI:10.4236/ib.2012.42013

 

Applying Self-Organizing Maps Method to Analyze the Corrective Action’s Quality Provided to Customers with Mobile Terminals

 

Andi Mwegerano, Pekka Kytösaho, Aulis Tuominen

 

Nokia Corporation, Salo, Finland
Nokia Corporation, Salo, Finland
University of Turku Ylh?istentie, Salo, Finland

 

Copyright © 2012 Andi Mwegerano, Pekka Kytösaho, Aulis Tuominen et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article

Mwegerano, A. , Kytösaho, P. and Tuominen, A. (2012) Applying Self-Organizing Maps Method to Analyze the Corrective Action’s Quality Provided to Customers with Mobile Terminals. iBusiness, 4, 108-120. doi: 10.4236/ib.2012.42013.
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