Journal of Service Science and Management

Vol.8 No.5(2015), Paper ID 59368, 7 pages

DOI:10.4236/jssm.2015.85066

 

The Impact of Perception Difference on Channel Conflict: A Customer Relationship Life Cycle View

 

Lan Wang

 

School of Business, Beijing Language and Culture University, Beijing, China

 

Copyright © 2015 Lan Wang et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article

Wang, L. (2015) The Impact of Perception Difference on Channel Conflict: A Customer Relationship Life Cycle View. Journal of Service Science and Management, 8, 655-661. doi: 10.4236/jssm.2015.85066.
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