Journal of Software Engineering and Applications

Vol.6 No.5BB(2013), Paper ID 37824, 5 pages

DOI:10.4236/jsea.2013.65B005

 

Computer Assisted Alerts Using Mental Model Approach for Customer Service Improvement

 

Abid Ghaffar, Mohamed Ridza Wahiddin, Asadullah Shaikh

 

Department of Computer Science, International Islamic University Malaysia, Kuala Lumpur, Malaysia; Department of Computer Science, Umm Al-Qura University, Makkah, Kingdom of Saudi Arabia
Department of Computer Science, International Islamic University Malaysia, Kuala Lumpur, Malaysia
Department of Information Technology, Shaheed Benazir Bhutto University, Shaheed Benazirabad, Pakistan

 

Copyright © 2013 Abid Ghaffar, Mohamed Ridza Wahiddin, Asadullah Shaikh et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

 

How to Cite this Article


A. Ghaffar, M. Wahiddin and A. Shaikh, "Computer Assisted Alerts Using Mental Model Approach for Customer Service Improvement," Journal of Software Engineering and Applications, Vol. 6 No. 5B, 2013, pp. 21-25. doi: 10.4236/jsea.2013.65B005.

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