T. MYERS ET AL.
on average in the presence of crowd noise. This supported the
hypothesis that a crowd can have an influence on officiating
(Nevill & Holder, 1999; Nevill, Balmer, & Williams, 2002;
Unkelbach & Memmert, 2010) and this resulted in a home ad-
vantage, with the interaction between the boxers (home v away)
resulting in a significant effect.
We believe the absence of a real crowd means normative so-
cial conformity influences are an unlikely explanation for the
results of our study. Nevertheless, there are several possible
explanations for the findings, which while have different theo-
retical foundations. Firstly, informational conformity could
have played a role (Deutsch & Gerard, 1955). When a judge
was viewing somewhat ambiguous exchanges during the bout,
they may have used information from the crowd to help them
determine the success or otherwise of a particular blow landing.
For example, when a competitor’s body is turned away from a
judge and they see a kick initiated but not actually land, the
crowd’s cheer may well provide additional information and,
rightly or wrongly, result in that judge considering the kick to
have landed on target. Informational influence has been dem-
onstrated in judging sport previously (Boen et al., 2008) al-
though in that case the influence of other judges rather than a
crowd.
A further explanation of the findings is the possibility judges
used a “noise heuristic” (Kahnerman & Tversky, 1996). Given
judges are required to make an almost instant decision on
whether a blow landed or not, and the criteria for deciding that
can be reasonably complex, judges may well have fallen back
on schemas they had previous used by applying a “mental short
cut” with noise used alongside other signals they had learned to
associate with a scoring blow. In a similar way judges may well
have used noise as a cue, something convincingly argued for by
Unkelbach and Memmert (2010) in their recent paper. They
postulated that sports officials learn to associate particular cues
such as crowd noise to a particular decision in a particular con-
text. Arguing that judges or referees might equate similar audi-
ence reactions with different outcomes, suggesting that crowd
noise may lead to more-positive evaluations in figure skating
and conversely a higher probability of a yellow card for fouls in
soccer. In the case of the present study, judges may have
learned to equate the crowd’s cheers with a blow landing.
Interestingly there were very different responses to crowd
noise for different judges in our study. For some judges crowd
noise had the effect of increasing their scores quite dramatically,
for others a relatively small increase was observed, and yet for
two others the complete reverse was found with much higher
scores in the no crowd noise condition. While a counterba-
lanced design was employed in an attempt to minimise any
order effects, since the participant’s viewing of the same bout
was only separated by two days, anchoring bias may have im-
pacted on the results in participant’s observations in subsequent
conditions. The anchoring bias is a phenomenon in which deci-
sion makers adjust too little from their initial judgments as ad-
ditional evidence becomes available and this account for some
of the individual differences found (Tversky & Kahneman,
1974). However, that fact that crowd noise appears to have
differing effects on individual’s judgement decisions may well
be explained plausibly by individual-level factors other than
anchoring.
Decision-making performance can be influenced by differ-
ences in both the experience of making a decision and the abil-
ity to cope with affective states during decision-making (Seo &
Barrett, 2007). Certainly positive affect appears to be related to
better decision making when compared with negative affect
(Forgas, 1995; Isen, 2000). Although given the experimental
conditions it is unlikely that emotion was influential in the re-
sults of the current study. Individual differences in responses to
crowd noise are consistent with previous findings.
Research is needed in this area in an attempt made to identify
the particular factors that are involved in producing individual
decision responses to crowd noise. Lane et al. (2006) have pro-
posed a Referee Decision Scale; a 9-item scale principally de-
signed to assess individual themes and ideal-decision making
themes. We suggest that this could be used to compare referee
decisions between crowd noise and no crowd noise conditions.
This scale, and modifications of it, appears to offer the oppor-
tunity to help determine particular individual level factors in-
volved in evaluative decisions in the presence of crowd noise.
However, until more is known regarding individual differences
and crowd noise interactions and without clearly being able to
identify which judges may be vulnerable to the influence of
crowd noise, it can be argued that that Muay Thai judges should
use some form of nose cancelling earplugs to avoid the influ-
ence of crowd noise.
Before concluding, it is important to consider any methodo-
logical limitations that may have contributed to our findings.
One limitation of the present study is the fairly moderate simu-
lation of the “real-life” situation in our experimental design.
Without a real interactive crowd the possibility of normative
social conformity was reduced. It would be problematic to use
the type of repeated measures design used in the present study
during an actual live bout. However, it would be possible to
have several judges viewing several different bouts in different
conditions. This would increase validity significantly with par-
ticipants being surrounded by an actual crowd in the noise con-
dition. However, it should be noted that since external and rep-
resentative experimental design considerations are independent,
increasing the degree of such “real world” representation might
not increase external validity.
In conclusion, the results from the present study suggest that
crowd noise does affect Muay Thai judges’ decisions when
judging Muay Thai. This adds to previous findings in others
sports and point to the potential for crowd noise to contribute to
the home advantage through referee or judges’ decisions. In the
present study, judges on average awarded more points in the
presence of crowd noise and this was generally in favour of the
home competitor. Several explanations could explain this, in-
formational conformity, the use of a noise heuristic, or cue
learning where judges have previously associated crowd cheers
with a scoring blow. Equally, it may be that judges’ perceptual
accuracy was compromised by crowd noise, the differing re-
sponses the result of unidentified individual differences.
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