Journal of Service Science and Management

Journal of Service Science and Management

ISSN Print: 1940-9893
ISSN Online: 1940-9907
www.scirp.org/journal/jssm
E-mail: jssm@scirp.org
"Measuring Human Risks in Service: A New Model"
written by Silvio Barbieri, Emmanuel Fragniere, Yvonne de Grandbois, Pedro Miguel Moreira,
published by Journal of Service Science and Management, Vol.10 No.6, 2017
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