Author(s)

Ruimin Deng

Faculty of Business Administration, South China University of Technology, Guangzhou, China.

Innovation in public transportation is considered an environment-friendly solution for growing demand. With regard to making the most use of existing infrastructure, Dutch rail sector is launching transport policy innovation “timetable-less travelling” which is defined as a set of tools, both hardware (physical) and software (algorithms or procedures). Innovation adoption is affected by numerous factors which asked for a systematic perspective. With the societal impacts framework and Success and Failure Factors (SFF) analysis, we form a clearer idea of the future of timetable-less travelling innovation.

Timetable-Less Travelling, Public Transportation Innovation, Success and Failure Factors (SFF), Innovation

Deng, R. (2018) Timetable-Less Travelling—Will It Steam Ahead, or Hit the Buffers?. Journal of Service Science and Management, 11, 497-509. doi: 10.4236/jssm.2018.115034.